Director, Pharmacy Automation Consultancy Services (US Region)

Director RxAutomation Consultancy Services

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our purpose, and it's no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

The Director RxAutomation Consultancy Services reports directly to the VP RxAutomation and is responsible for developing a team of high performing individuals that focus on assessing workflows to enhance operational efficiency, improve processes, and drive overall productivity across various pharmacy settings.

Business objectives include achieving / surpassing financial targets in the US region via direct leadership of five associates which include clinical consultants, technical consultants and a specialty pharmacy consultant. In this role the Consultancy Director must have a keen understanding of the macro-economic environment to develop strategies for the deployment of the consultants to ensure operational excellence at Health Systems and Specialty pharmacy locations. The Consultancy Director will also be responsible for establishing relationships within key accounts to develop and maintain reference sites and Centers of Excellence, and further strategic partnerships with RxAutomation. The Consultancy Director role also requires strong collaboration with the sales leaders in the US Region, Implementation, Customer Service and Executive team and routinely interfaces with the aforementioned cross functional teams.

Key responsibilities include :

• Drive execution of the RxAutomation portfolio strategy to achieve / surpass revenue and profit growth targets for US Region
• Lead workflow assessments to uncover innovation opportunities and provide tailored solutions
• Develop a comprehensive and standardized program to optimize pharmacy operations. This program will include best practices, workflow improvements, and technology adoption.
• Create a detailed framework for implementing the standardized programs across various pharmacy settings and establish mechanisms for continuous improvement and updates to the program based on customer feedback and performance data
• Utilize data analytics to monitor performance metrics, identify trends, and measure the impact of optimization efforts
• Develop and maintain current knowledge of markets, products, and buying processes for Health Systems and Specialty customers
• Continually monitor and ensure proper communication of relevant market trends to update senior executives relative to customer behaviors and market landscape
• Identify opportunities to expand business across the BD MMS portfolio
• Develop and retain a team of high performing individuals made up of clinical and technical consultants by educating, providing direction, coaching, and feedback for the RxAutomation Consultancy Team
• Partner with the VP RxAutomation to determine appropriate compensation programs that aligns priorities, motivates effective behavior, and rewards achievement
• Effectively partner and collaborate with the Commercial, Implementation and Customer Service Teams, and Enterprise Account Managers
• Handle business processes including efficient deployment of resources and tracking of activities / progress throughout the fiscal year
• Develop and maintain current knowledge of markets, products, and buying processes for Health Systems and Specialty customers
• Continually monitor and ensure proper communication of relevant market trends to update senior executives relative to customer behaviors and market landscape
• Participate in the Portfolio Decision Team (PDT) to ensure the team is prepared to maximize the impact of new product development

Professional experience and qualifications include :

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and / or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.