Operations Supervisor

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Summary :

Supervise and assist in leading and managing the Gateway Operations, including drivers, dispatchers, and operations personnel.

Work hours : Mon - Friday 12 pm EST - 9 pm EST

Primary Duties and Responsibilities :

Supervise the day-to-day operations

Assign work to direct reports

Handle and document low level personnel issues

Document and deliver staff performance feedback and performance reviews

Assist with staffing and scheduling to ensure optimal coverage on all shifts

Participate in interviews for new hires

Maintain confidentiality of employee records

Ensure a clean and harassment-free work environment

Manage station inbound and outbound shipments and assign resources as needed

Monitor discrepancies by making sure appropriate notes are entered in the job

Ensure that all job instructions and packaging needs are followed

Monitor scheduling to ensure proper coverage at all times to handle workload

Use GPS tracking and ensure drivers are assigned to appropriate vehicles

Anticipate, prioritize and communicate and resolve problems throughout the day

Manage employee training requirements and train staff on operation procedures

Comply with TSA screening of freight

Trouble shoot and manage problems through corrective action process

Monitor shipment notes for shipments on hold or otherwise in the stations' custody

Monitor live animals being held in the station to ensure proper care

Provide guidance to other staff members / offices with general questions about operations and packaging

Minimum of an associate degree or 5 years relevant supervisory experience is required

Reports directly to the Operations Manager

Provide leadership and direction for the department

Communicate and build professional relationships

Maintain an approachable and professional demeanor

Train, coach and motivate others

Ability to multi-task

Proficient in Microsoft Word & Excel

Lead by example

Work Environment :

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing

Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus

50% or more time is spent looking directly at a computer

Associate is frequently required to stand, walk (or otherwise be mobile)

Ability to deal with stressful situations as they arise

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https : / / www.virtualfairhub.com / cencora

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected] . We will make accommodation determinations on a request-by-request basis.

Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies : World Courier Inc