A company is looking for a Director of Customer Experience to oversee and optimize customer support operations.Key ResponsibilitiesLead the support team to deliver exceptional service for collectors and sellersEstablish KPIs and develop short-term and long-term support strategiesCollaborate with product and engineering teams to create scalable solutionsRequired Qualifications15+ years of experience in Customer Experience7+ years in a leadership role managing global teamsBachelor's degree in business administration, management, or a related fieldStrong understanding of contact center operations and customer service strategiesProficiency in customer service software, preferably Zendesk
Director of Customer Solutions
A company is looking for a Director of Customer Solutions and Onboarding. ...
Senior Director, Innovation and Digital Customer Experience, Neuropsychiatry
The Senior Director, Innovation and Digital Customer Experience, Neuropsychiatry will be responsible for identifying and implementing data-driven innovative solutions that transform the Neuropsychiatry customer experience across all stakeholders resulting in value creation for the customers we serve...
Associate Director of Digital Experience Solutions
A company is looking for an Associate Director of Digital Experience Solutions (DES) Architecture. ...
Senior Director, Innovation and Digital Customer Experience, Neuropsychiatry
The Senior Director, Innovation and Digital Customer Experience, Neuropsychiatry will be responsible for identifying and implementing data-driven innovative solutions that transform the Neuropsychiatry customer experience across all stakeholders resulting in value creation for the customers we serve...
Director of Customer Success Operations
A company is looking for a Director, Customer Success Operations to lead a team and enhance the customer lifecycle. ...
Director, Global Customer Experience
The Director of Global Customer Experience will oversee customer experience planning, customer insights, operations, and improvements to develop, evolve, and sustain best-in-class customer experience standards at Abbott Point of Care. As we enter an exciting phase of innovation launches, s/he will i...
Director, Global Customer Experience
The Director of Global Customer Experience will oversee customer experience planning, customer insights, operations, and improvements to develop, evolve, and sustain best-in-class customer experience standards at Abbott Point of Care. Accountable for all aspects of Technical Service (including custo...
DIRECTOR OF NURSING (DON) / CLINICAL DIRECTOR- HOSPICE Experience
The Hospice Director of Nursing is responsible for the oversight of nursing and aide services; coordinating the hospice team that includes social workers, spiritual and bereavement counselors, physicians, nurses and aides and overseeing the plan of care tor the hospice patients for a growing hospice...
Director of Customer Success
We are seeking a dynamic and experienced Director of Customer Success to lead our customer success team. The ideal candidate will have a strong background in data and analytics, a passion for customer satisfaction, and a proven track record of driving customer success initiatives. Proven leadership ...
Executive Director Distribution Services
A company is looking for an Executive Director, Distribution and Support Services. ...