FT In Room Dining Server SLS South Beach

JobPurpose :

Under thegeneral guidance of the F&B General Manager perform allduties to be responsible for the efficient service of food andbeverage to all guests staying in the Hotel and for ensuring thatstandards and guest requirements are met at alltimes.

Duties&Functions :

• Mustlove and support their TEAM!
• Must love and takecare of guests!
• Must say yes and thank youoften!
• Transport tables / trays from Room Servicearea to guest rooms
• Ensure all standards offood presentation are maintained
• Enter guestrooms and place the table / tray by following establisheddepartmental procedures
• Set up and deliveramenities to designated rooms
• Present check toguest for signature / payment
• Open and servewine / champagne bottles
• Effectively communicatewith kitchen staff and servers
• We recognize weare in the hospitality industry and that may require us to providelateral service. We will on occasion call for eachindividual in the team to on a routine basis perform variousrelated tasks as needed in the spirit of providing exceptionalservice

ADDITIONALRESPONSIBILITIES

• Communicateeffectively both verbally and in writing to provide clear directionto the venue teams.
• Communicate with employeesusing a positive and clear speaking voice listen to and understandrequests respond with appropriate actions and provide accurateinformation.
• Remain calm and alert especiallyduring emergency situations and / or heavy restaurant activityserving as a role model for team and other employees.

Interact withother department personnel and venue staff asneeded.

Make decisions and take actions basedon previous experience and good judgment sometimes revisingprocedures to accommodate unusualsituations.

Tobe aware of and ensure constant compliance with all necessaryoperational policiesincluding :

• Healthand Safety
• FoodHygiene
• Maintenance
• EmergencyProcedures
• LiquorLicensing

SUPPORTIVEFUNCTIONS

Inaddition to performance of the essential functions this positionmay be required to perform a combination of the followingsupportive functions with the percentage of time performing eachfunction to be solely determined by the supervisor based upon theparticular requirements of thecompany.

• Attend mandatory meetingsincluding divisional meetings staff meetingsetc.
• Participate in community events and ensurecorporate social responsibility goals of the company aremet.
• Utilize traditional software programs suchas Microsoft Office (Word Excel Outlook and PowerPoint) Micros ADPOpen Table and any departmental specific systemsused.
• Keep work area clean andorganized.
• Ensure confidential documents arekept in a secured area.
• When disposingconfidential documents that contain any personally identifiableinformation they must be shredded orpulverized.
• Complete other duties as assignedby the Department Head.
• Demonstrate positiveleadership characteristics which inspire Team Members to meet andexceed standards.
• Ensure compliance with thecompanys policies and procedures.
• Any otherreasonable duties as assigned by the supervisor ormanager

OTHERDUTIES

Assimilateinto the companys culture through understanding supporting andparticipating in all the company elements. Demonstrate workingknowledge of the service standards.

Regular attendance inconformance with the standards which may be established by thecompany from time to time is essential to the successfulperformance of this position.

Due to the cyclical nature of thehospitality industry employees may be required to work varyingschedules to reflect the business needs of theproperty.

SAFETYREQUIREMENTS

PersonalProtective Equipment (PPE) may be required when performing workduties that may have the potential of risk to your health orsafety.

The restaurant will provide the required PPE. Team memberswill be trained in the proper use and care of any assigned PPE.

Itis your responsibility to report defective damaged or lost PPE orequipment that does not fit properly to yourManager.

Requires ability to lift large and heavypackages and boxes and to the ability to load and unload small andlarge boxes as needed.

Must have ability to safely lift minimum of50 lbs. without assistance and to push and pull up to 150 lbs. withappropriateequipment.

GROOMING / UNIFORMS

Allemployees must maintain a neat clean and wellgroomed appearance.Specific uniform guidelines and / or required articles of clothingwill be explained to you as a part of the orientationprocess.

OTHER

Additionallanguage abilitypreferred.

Qualifications :

SPECIFICJOB KNOWLEDGE SKILL ANDABILITY

Theindividual must possess the following knowledge skills andabilities and be able to explain and demonstrate that he or she canperform the essential functions of the job with or withoutreasonable accommodation.

• Prefer aminimum of six (6) months experience as a In Room DinningServer
• Must have an exceptional personality andhospitality driven attitude
• Possess a graciousfriendly and fun demeanor
• Ability to multitaskwork in a fastpaced environment and have a high level attention todetail
• Maintain positive and productive workingrelationships with other employees anddepartments
• Ability to work independently andto partner with others to promote an environment ofteamwork
• Must be able to stand or walk aminimum eighthour shift.
• Must be able observantand quick to respond to various situations while also multitaskingand handling stressful situations.
• Must be ableto twist tow (push or pull) reach bend climb and carry objects asnecessary.
• Must have excellent communicationskills and be able to read write speak and understandEnglish.
• Must be able to work inside andoutside at all times of the year as needed based upon businessvolumes.

RemoteWork : EmploymentType :

EmploymentType : Fulltime

Fulltime