HR Professional Talent Engagement and Retention Coordinator

Northeast Family Services
Massachusetts, MA, US
$59K a year
Full-time

Do you want to work for a dynamic organization that is invested in their clients and staff where your efforts are rewarded then Northeast Family Services is the place for you! With locations in New York, Massachusetts, Illinois, New Hampshire, and Rhode Island, as well as an extensive Telehealth division, Northeast Family Services is a premier mental health provider with over 20 years of experience providing services to children, youth, and families throughout the United States.

The Professional Talent Engagement and Retention Coordinator’s primary role is to help create and foster a supportive, positive, and productive workplace environment to ensure all employees’ needs are being met from day one!

Don't miss this career opportunity to join a growing and successful organization that truly cares for their employees!

Summary :

The Talent and Engagement Coordinator is the guardian of NFS corporate culture, combining human resources expertise with interpersonal skills to foster a positive and productive workplace environment.

They collaborate and communicate with employees and Senior Leadership. They collect and analyze employee data and oversee employee training.

They are crucial in maintaining a harmonious work environment and ensuring staff retention.

Key Responsibilities include but not limited to :

  • Collaborating and communicating with employees to understand their concerns
  • Counseling and providing guidance and support to the employees and helping to resolve their issues.
  • Helping to identify the root cause of issues and misunderstandings within various departments.
  • Reporting findings of issues and misunderstandings to Senior Leadership
  • Organizing employee training sessions.
  • Aiding communication between management and employees and resolving issue
  • Conduct exit interviews, summarize findings, and discuss trends and concerns with senior management.
  • Scheduling new employee onboarding interviews
  • Responding to employee relations hotline
  • Participates in quality assurance activities
  • Maintains an attitude and philosophy consistent with NFS’ standards
  • Other duties as assigned

Qualifications :

  • Bachelor’s degree in human resources, communications, business, or related field, or equivalent combination of education, training and experience.
  • At least five years of experience as a HR Generalist or a similar role
  • Excellent planning, problem-solving, and collaborative skills
  • Superb analytical and decision-making skills
  • Strong verbal and written communication skills; can communicate seamlessly
  • Collaborative and supportive mindset
  • Proficiency in Microsoft Office (especially Word and Excel) with the aptitude to learn new software and systems
  • Excellent time management skills, ability to organize and coordinate multiple projects
  • Based in one of the 5 states with NFS offices (NY, IL, MA, NH, or RI)
  • Ability to work remotely

Benefits :

  • Health, dental & vision
  • 3 weeks paid vacation
  • 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
  • Generous sick time including mental health days
  • 401k retirement plan with up to 4% match
  • Voluntary short and long-term disability
  • Voluntary Life Insurance
  • Dependent care savings account
  • Mileage reimbursement
  • Longevity award - Monetary bonus and a vacation day annually
  • Company provided laptop and cell phone
  • Opportunity for professional growth
  • Supervision for licensure provided
  • Tuition Reimbursement
  • Personal cell phone discount

Compensation :

  • Full Time - Salary : $59,000
  • 9 days ago
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