Do You Have Flexibility and Good Time Management Skills? Immediately Hiring in Wheaton, Illinois!
Before You Apply! Do You Qualify?
You have at least 2 years of Experience as Customer Care Manager and / or managing customer service within a healthcare office setting;
knowledge of HIPAA and healthcare office regulations?
- You have a College Degree? (Bachelor’s Degree Preferred)
- You are proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)?
- You have excellent organization, time management, planning, and project management skill?
- You have a valid driver's license & vehicle with insurance?
Sound like You? Click the Apply Now Button!
Your Schedule!
Monday Friday, 40 Hours Per Week
Your Responsibilities!
- Customer / client care effectively manages the customer care procedures and serves as point of contact for client / customer relations.
- Scheduling and care coverage supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime;
ensures on-call phone and assigned staff are properly trained and available as needed.
- Billing and coding management
- Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies
- Assists in the development of organization goals and agency performance improvement activities
- Administers agency policies and procedures
- Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client’s care
- Supervises, educates and coaches other field personnel, as directed by the Director of Nursing
- Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities
- Assures proper maintenance of clinical records in compliance with local, state and federal laws
- Assures compliance with all local, state and federal laws
- Answer office phones, including being placed in on-call rotation for phone calls after normal business hours.
- Other duties as assigned
Your Benefits!
- Competitive Pay! ($50,000 / year)
- 13 Week Performance Bonus!
- Paid Time Off
- Roth IRA
- Health Insurance Benefits & Telehealth
- Generous Paid Time Off Awards!
- Weekly Pay w / Direct Deposit
- Employee of the Month, Exclusive Employee Discounts, & Gift Programs
- $100 Employee Referral Bonus
- PRN Options Available, Home Health, or Facility Shifts Available
- Mobile time tracking and care notes, clock in and out for work right from a mobile device
- Paid Orientation, Paid Training with RN Oversight, Free Continuing Education, & More!
Join the #1 fastest growing In Home Care Agency in & around Wheaton, IL!
Click Apply, we’d love to see an Application from YOU!
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