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Customer Service and Logistics Specialist

Golden Goose
New York, NY, United States
Full-time

The Customer Service & Logistics Specialist will focus on the Wholesale business, ensuring the timely shipment and receipt of product to our Wholesale partners.

Responsibilities :

  • The Customer Service Specialist will support the commercial teams for Wholesale and Wholesession businesses.
  • Coordinate with IT Team to support with implementation of inventory management and revenue per door Wholesale and Wholesession Customer Management and coordination with Logistics.
  • Support with shipments and returns management
  • Coordinate Factor / credits for shipments
  • EDI’s orders management and reconciliation
  • Support logistics functions including tracking the shipments from Italy and provide assistance on the status of goods

Qualifications :

  • Bachelor’s Degree
  • 3-4 years experience within Customer Service and Logistics
  • Proficiency in Stealth preferred
  • Strong excel skillset
  • Excellent written and oral communication skills
  • Ability to juggle multiple tasks in a fast-paced and deadline oriented environment

Location : New York HQ

Fostering uniqueness, in Golden Goose human capital is a true asset and Diversity & Inclusion have always been essential to our culture.

Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age.

2 days ago
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