Moder - FHA Customer Advocate
Our client, a Tech forward Outsourcing Company, located in Mt. Laurel Twp., NJ, is seeking remote FHA Customer Advocates to join their growing team.
Job Requirements :
- Excellent Customer Service. The Loan Processor is the primary customer contact, and may act as liaison between the borrower, underwriter, loan advisor, and real estate agents.
- The Loan Processor is required to provide periodic status updates, and timely return all incoming inquiry calls.
- The Loan Processor is responsible for noting all communication and statuses in the Loan Operating System.
- The Loan Processor will contact the borrower(s) for all outstanding documents needed including but not limited to the items on the Underwriting Terms and Conditions sheet.
- Validates the 1003 loan application for completion and accuracy and confirms information entered in Loan Origination System matches.
- Completes various Processing Checklists to confirm documentation requested was received and loan is ready to go back to Underwriting for final approval.
- Escalates loans through proper channels if a loan no longer qualifies or a restructure is needed.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions. Qualifications :
- Outstanding communication and customer service skills
- Excellent attention to detail
- Well versed in the mortgage process flow and established SLA’s
- Highly skilled on the phone, very organized and able to handle the overall customer experience with outstanding service.
- MS Office proficient
- High school diploma or general education degree (GED)required, BA Preferred
- 2 years prior experience of processing purchase loans
Medical Receptionist - Heart Institute
Tamiami Trail N, Naples, FL, 34108.NCH is an independent, locally governed non-profit delivering premier comprehensive care.Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer natio...
Customer Service Representative - Onsite Only
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business ...
Senior Customer Service Representative
Ensure a high level of customer satisfaction through the delivery of superior service. Ensure a high level of customer satisfaction through the delivery of superior service. Work in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists to assist customers wi...
Insurance Customer Service & Sales Representative-Central Florida
Participates in a team environment to promote customer satisfaction and consistent service following the customer service model. Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals an...
Customer Service Agent Property Casualty
Key Responsibilities:Provide excellent customer service by responding to inbound calls regarding insurance policiesIdentify customer needs, recommend coverage enhancements, and sell insurance productsProcess customer requests, update databases, and collaborate with team members for strategic sales a...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Patient Services Advocate (PSA) -Full-Time- Metro West
We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a CareSpot clinic, providing exemplary customer service from check-in to check-out. Utilizing patient queuing process to ensure that patients and families are well informed of waiting ti...
Patient Access Advocate - PT Day Shift
The Part Time Patient Access Advocate / Front Office is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record, data base, and general clerical duties. Why You'll Love This Job Are you ready to get on board with an innovat...
Call Center Representative
Join Lap of Love as a Call Center Representative and Love What You Do!. Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. Experience working in high call volume...
Customer Service Specialist
The Customer Support specialist is responsible for resolving customer issues, concerns, escalations and inquiries. The support specialist performs daily responsibilities via email & via phone to ensure that our customer needs are being taken care of with efficient and effective service and resolutio...