Location
Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.
Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between.
Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Job Description
To wait on tables promptly, courteously and to serve the guests delivering extraordinary customer service, in accordance with Omni standards.
Responsibilities
- Efficiently and properly perform all service standards.
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Must have full familiarity with menus.
- Must have full knowledge of beverage offerings.
- To polish and clean the water glasses in his / her assigned station before opening hours.
- Perform any other duties as assigned by the restaurant manager.
- Set tables according to type of event and service standards
- Take orders and answer questions / offer suggestions on menu selections
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Check in with guests to ensure satisfaction with each food course and / or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Complete closing duties
Qualifications
- Must be able to work in a fast paced environment
- 1 year serving experience with a quality establishment
- Prior serving and cash handling experience preferred
- Must be able to multi task
- Must be able to stand and walk for an extended period of time or for an entire shift
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
- Must be able to work flexible shifts including nights, weekends, and holidays
- Must have alcohol training certification (TABC / TIPS)
- Must have Food Handler permit (where applicable)
Omni Hotels & Resorts is an equal opportunity employer.