Customer Service Representative

Binson's Home Health Care Centers
Center Line, MI, US
Full-time

As an industry-leading health care organization, our mission is to provide our communities with Better Products, Better Services, Better Lives.

We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!

WHAT WE'RE LOOKING FOR :

  • High School Diploma or Equivalent
  • Call center experience preferred
  • Interpersonal and customer service skills
  • Multitasking and organizational skills
  • Ability to answer a high volume of calls
  • Experience working with computers and data entry

WHAT YOU WILL BE DOING :

  • Answer incoming phone calls from patients
  • Accurately enter new patient information into company computer system including name, address, diagnosis, physician, product needs, and insurance
  • Obtain written order from physician, verify insurance and generate orders
  • Ensure the patient and referral sources are kept up to date on order status
  • Daily processing of purchase order exception reports
  • Problem resolution of missing orders to include UPS / USPS tracking
  • Familiar with diabetic testing orders and continuous glucose monitors
  • Additional duties as assigned

LOCATION & SCHEDULE :

  • 26834 Lawrence Ave. Center Line, MI 48015
  • Monday-Friday 8 : 30 AM - 5 : 00 PM

REMOTE WORK :

Must train on-site for 4-6 weeks, then remote.

WHAT'S IN IT FOR YOU?

  • Competitive wages and benefits
  • Health, Dental, Vision and Life Insurance
  • Paid Holidays / Floating Holiday
  • Paid Vacation
  • 401k Retirement Savings
  • Growth & Advancement Opportunity
  • Paid training

ARE WE A MATCH?

If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.

30+ days ago
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