Account Executive (Windows)
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Forge - Newton, MA
www.forgeco.com
About Us :
Forge (www.forgeco.com) is on a mission to build and power the next-generation trades worker. With a unique combination of hands-on training and next-generation technology, Forge is giving people who love to work with their hands the chance to build a great career while tackling the tradesperson shortage head-on.
About the role :
We are seeking a highly motivated and customer focused Account Executive to join our growing Windows Team. You will be responsible for delivering high quality window solutions to our customers.
You should have a strong commitment to innovation, customer satisfaction, and representing The Forge Way. This position offers an excellent opportunity to excel in a dynamic and competitive industry.
Responsibilities :
- Identify and target new customers in the residential sector
- Generate highly qualified leads through market research, networking, and cold calling
- Conduct product and service demonstrations to prospective clients to clearly articulate the unique selling points and benefits of our services
- Prepare accurate and competitive price quotes and proposals
- Collaborate with internal teams to ensure project timelines are met
- Build and maintain strong relationships with customers, to understand their needs and to offer tailored solutions
- Identify opportunities for upselling or cross selling additional services
- Negotiate price, product, and service conditions with customers to secure contracts
- Ensure smooth closure of project details and transition to the appropriate teams
- Gather feedback from clients to identify areas for improvement
- Prepare and present data on customer success metrics to internal teams
- Maintain detailed records of sales activities and provide regular reports on KPIs
Qualifications :
- 5-8 years of proven experience in a sales position in the windows industry
- Experience in a startup environment is a plus
- Exceptional negotiation and persuasive skills
- Strong communication, presentation, and interpersonal skills
- Excellent problem solving and decision making abilities
- Ability to work independently and collaboratively in a team environment
- Experience working with CRM software
- A passion for delivering exceptional customer service and winning new business
- Ability to look at the window industry and think outside the box to deliver a unique experience to homeowners
At Forge, we value innovation, teamwork, and a commitment to excellence. We're dedicated to creating a supportive and collaborative environment where individuals can grow professionally and make a real impact.
We offer competitive salaries, equity, benefits, flexible working arrangements, and a dynamic culture of intelligent, hard-working, and creative individuals.
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