Director of Operations for Primary Care

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care.

Join us to start Caring. Connecting. Growing together.

The Director reports to the VP of Operations and is accountable for Denver Primary Care : a multi-site, multi-million-dollar clinical operation with 75 direct and indirect reports and 28 clinicians.

By collaborating with physician leadership, the director achieves the Quadruple Aim while driving financial and operational performance, ensuring a positive and productive relationship with internal and external stakeholders, and developing strategies and tactical plans to achieve organizational goals.

Primary Responsibilities :

• Lives and models UHG values of Integrity, Compassion, Inclusion, Relationships, Innovation, and Performance
• Acts as operational partner to the Associate Medical Directors and to shared clinical functions
• Provides leadership to a team of business and clinical professionals; responsible for recruitment, training, supervision, performance, and retention of employees
• Contributes to strategic planning for Optum Colorado and effectively manages resources to ensure execution
• Manages multi-million-dollar P&L in a blended risk and FFS model. Develops and monitors annual capital budget
• Develops and monitors KPIs to improve access, reduce total cost of care, improve quality, and improve patient and team experience
• Applies Lean methodology to improve processes, reduce waste, and maximize value-added time
• Partners with the AVP of operations and other leaders on growth initiatives and improvement opportunities
• Ensures buildings and equipment are maintained in working order and in compliance with local, state, and federal regulations
• Manages interdepartmental operations, including referrals, prior authorizations, and lab results
• Ensures efficient revenue cycle operations, including copay capture and charge entry
• Manages department inventory and promotes efficient supply chain operations
• Adheres to all applicable regulations as well as company policies, processes, and procedures

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you

Required Qualifications :

• 5+ years of experience in a clinical management role, preferable in the managed healthcare field
• Understanding of an electronic health record, referrals, and corresponding clinical workflows
• Proven ability to effectively work with cross-department supervisors, managers, directors and practice managers and physicians

Colorado Residents Only : The salary range for this role is $, to $, annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.

Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere : OptumCare is an Equal Employment Opportunity / Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.