This will be a hybrid role based in Hoffman Estates, IL
The Sr. Systems Analyst - Merchandising Systems is responsible for providing support and monitoring of existing systems at Claire’s, contributing to and leading small parts of the implementation of new systems, guiding the maturation / evolution of those systems over time as the business changes, and mentoring junior-level associates.
They have a good understanding of both technical aspects and functional usage of systems, strong analytical skills, and the ability to communicate effectively to both technical and non-technical stakeholders.
Main responsibilities include...
- Provide advanced technical support and troubleshooting assistance for systems, data, and integrations
- Collaborate with cross-functional teams to address issues and implement solutions
- Monitor data integrations between systems to ensure seamless, consistent data flow
- Conduct regular audits and validations to ensure data accuracy and integrity; address data quality issues
- Analyze complex data sets to identify trends, anomalies, and insights; utilize visualizations to communicate
- Recommend and implement technology solutions that align with business goals and objectives
- Identify, design, and implement enhancements, improvements, and automation to increase efficiency
- Design tests, review and debug systems, integrations, and processes to ensure they meet quality standards
- Configure systems and integrations as needed to achieve desired results
- Create and review documentation and technical specifications as needed to aid IT and Business teams
- Stay current with emerging technologies and industry trends; focus on continuous improvement
- Mentor junior-level associates
- Other duties as assigned
Qualifications
- Bachelor's degree in Computer Science, Information Systems or related field, or equivalent experience
- Strong analytical and problem solving skills required
- Strong interpersonal, written and verbal communication skills required
- Ability to work effectively both independently and as part of a team required
- Strong MS Office and SQL expertise required
- Strong knowledge of and experience with multiple methods of data integration required
- Strong understanding of retail business processes required
- Strong retail systems knowledge required
- Knowledge of Blue Yonder Portfolio Merchandise Management (PMM) application required
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities.
We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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