A company is looking for a Senior Customer Success Manager on a part-time basis.Key ResponsibilitiesConduct personalized outreach and training sessions for new customersMonitor customer satisfaction and proactively address risks or barriers to successAnalyze customer usage patterns and report on product malfunctionsRequired QualificationsMust have SaaS experienceExperience in a sales capacity within Customer SuccessStrong analytical skills and experience with Google AnalyticsMarketing background, preferably in paid media and performance marketing1+ years' experience in a Marketing Technology and Analytics environment is a plus
Senior Enterprise Customer Success Manager
Enterprise Customer Success Manager to manage post-onboarding activities for mid-market and enterprise customers. ...
Customer Account Manager Senior - Security Clearance Required
Daily management of Mission Partner project and IT resource profiles, Service Level Agreement (SLA) and Customer Support Agreement (CSA) documentation, and associated data validation. Establishing, managing, and closing-out requisite profiles for acquired IT resources and Mission Partner projects wi...
Customer Success Manager
A company is looking for a Customer Success Manager - Ecommerce. ...
Customer Success Manager - Clearance Required
LMI is seeking a Customer Success Manager to drive customer engagement and ensure clients achieve maximum value from their LIGER tool investment by understanding their unique needs and challenges. This role involves applying LMI's customer success methodology, leveraging Success Plays, and acting as...
Senior Vice President of Customer Success
A company is looking for a SVP of Customer Success to lead and optimize customer engagement and satisfaction initiatives. ...
Customer Success Account Manager - CTJ
As a Customer Success Account Manager (CSAM), you are the primary customer facing role responsible for customer success through the management of program deliveries and customer relationships. We are looking to hire a Customer Success Account Manager to join Microsoft Federal. The CSAM will show lea...
Senior Customer Care Manager
Primary responsibility for managing Customer Care Managers in responding to complex/large service requests and managing those requests according to standard processes. Partner with other Customer Care Managers to address escalated homeowner concerns. Minimum of 2 years at Customer Care Manager II or...
Customer Success Manager, Mid Market
Guide new customers through the onboarding process, ensuring smooth and successful implementation. Act as a liaison between the customer and internal teams to address and resolve customer issues or concerns promptly. Maintain and update customer success metrics and KPIs. Proficiency in customer succ...
Senior Client Success Manager
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. Immediately, the Client Success Manager wil...
Manager of Customer Success
The Customer Success Lead plays a pivotal role in leading and ensuring the success of the Customer Success team at MyStudio. We're reshaping how business owners run their Martial Arts studios and we need a highly motivated Manager for our Customer Success Team to help us do it. At MyStudio, the Cust...