About the Role
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.
You will deliver speed of service transactions while creating a compelling customer experience.
What You’ll Do
Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
Meet or exceed individual goals (e.g., credit, loyalty)
Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors / managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal / written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions.
Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the What You’ll Do Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand / walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At : $16.50
Seasonal Retail Sales Associate - Wrentham Villg Prem
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. Seek out and engage with customers to drive sales and service using suggestive selling. Support sales floor, fitting room, cash wrap, back of house, as required. A customer-focused service provid...
Seasonal Retail Sales Associate (Part-Time)- $500 SIGN ON BONUS
This position is seasonal, with an end date of 12/31/2024. Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing. Part time/Seasonal requirements:. ...
Retail Commission Sales Associate, South Shore Plaza - Full Time
Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ...
Mobile Associate - Retail Sales
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. This role ...
Sales Associate - 24H150
As a Sales Associate, you will be the first face of the brand for growing families. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. North American apparel retailer exclusively for babies and young children, encompassing C...
Retail Sales Associate
Our Retail Sales Associate role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. As a retail sales associate, here’s what you can expect to do :. Asurion Tech Repair & Solutions retail stores are popping up across the country...
Retail Sales Associate
The Sales Associate is responsible for performing sales transactions and assisting customers on the sales floor. The Sales Associate also works as part of the store team to merchandise and maintain the sales and stock room areas according to Company policies and procedures. Prior retail customer ser...
Seasonal Sales Associate - Natick Mall
The Stylist (Sales Associate) is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next ...
Seasonal Sales Associate -418 North Attleboro, MA 02760
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17...
Vans: Seasonal Sales Associate - South Shore Mall
Vans BTSSeasonal Sales Associate . Build sales by maintaining a consumer centric mindset and using selling behaviors through genuine interactions with consumers. Use strong verbal and nonverbal communication skills to exceed sales results. We are committed to building and maintaining a workplace tha...