Delivery Service Supervisor - Lincoln, NE

JOBSUMMARY

This is an Operationsposition responsible for supervising and directing the activitiesassociated with delivery. Responsibilities include but are notlimited to, collaborative direction to delivery supervisory staff,specific direction to drivers, routing, safety, andcompliance.

Shift : Monday Friday from 1 : 00 PMto 10 : 00 PM with availability for extended business hours andWeekends asneeded.

RESPONSIBILITIES

• Supervisesthe daily work and safety of delivery associates, includingadherence to standard operating procedures, adherence to plannedroutes, and providing safe and efficient customerservice.
• Analyzes live and historical data toensure accuracy for maintaining optimal delivery plans and on-timecustomer service.
• Supervises labor hours anddirects labor activities to stay withinbudget.
• Recommends work schedules includingstop changes, classification changes, customer open / close times,window expectations and provides to the appropriate person fornecessary changes.
• Supervises the properselection utilization of company assets in support of the deliverydepartment.
• Coordinates required repairs withproper departments as necessary.
• Reviewsdelivery productivity reporting to the appropriate supervisor forreview and determination.
• Suggests efficiencyideas, cost reduction measures and assist with implementation ofdelivery changes.
• Interprets, trains andconsistently applies company policies, protocols and proceduresincluding but not limited to food safety, DOT (department oftransportation), record keeping, performance expectations, and safework methods, etc.
• Communicates with SalesManagement and Marketing Associates via email and maintains currentcommunications board data to collaboratively resolve any customeror delivery opportunities orissues.
• Communicates proactively with driversand directs activities to ensure successful adherence to dailydelivery schedules and departmental performance goals and overtimeobjectives.
• Coordinates efforts withTransportation Road Supervisors and with Safety Trainer to insureconsistent training, conducting associate observations, updatingpreferred work methods, timely accident investigations to determineroot causes, and routine safety inspections.

Makes recommendationsfor disciplinary action and / or behavior modification where requiredbased on a consistent review of performance datametrics.

• Ability to keyboardproficiently.
• Utilize cannedreporting.
• Create specific ad hoc reports toidentify areas for improvements.
• Proficient inMicrosoft Office suite including Excel, Word, PowerPoint as well asnumerousvariants.

Education

• High school diploma orgeneral education degree (GED)
• Two or four-yearcollege degree in Business Management, Supply Chain Management orsimilar majorpreferred.

Experience

Oneto three years related experience and / or training; or equivalentcombination of education and relatedexperience.

ProfessionalSkills

• Ability tosuccessfully engage and lead individual and team discussions andmeetings.
• Capable of working with peers andassociates from other departments, operating companies andCorporate in a proactive and constructivemanner.
• Ability to solve practical problems anddeal with a variety of concrete variables in situations where onlylimited standardization exists.
• Ability tointerpret a variety of instructions furnished in written, oral,diagram, or schedule form.
• Working knowledge ofFederal Motor Carrier SafetyRegulations.
• Ability to apply all relevantpolicies in a consistent, timely and objectivemanner.
• Ability to work in a disciplined mannerand capable of following established procedures, practices andcomply with local, state and federalregulations.
• Ability to manage the pressuresand stress associated with a deadline-oriented atmosphere andcustomer service issues.
• Demonstrates skill inmaking independent decisions in support of company policies andprocedures in a timely manner.
• Ability to read,analyze and interpret general business periodicals, professionaljournals, technical procedures, or governmentalregulations.
• Ability to write reports, businesscorrespondence, and procedure manuals.
• Abilityto effectively present information and respond to questions fromgroups of managers, clients, customers, and the generalpublic.
• Demonstrate knowledge of Spreadsheetsoftware and Word Processing software, and ability to learn Syscotechnology software and programs.
• Must haveexcellent computer skills.
• Ability to read,comprehend, write and speak English.
• Ability toadd, subtract, multiply, and divide into all units of measure,using whole numbers, common fractions, anddecimals.

Certificates,Licenses, andRegistrations

• Completea Sysco approved a defensive drivingprogram
• HazMat certificationpreferred.

PhysicalDemands

• While performing theduties of this job, the employee is regularly required to sit,stand, walk and use hands and fingers to operate a computerkeyboard, mouse, and telephone to talk andhear.
• The employee is frequently required tosit and reach with hands and arms.
• The employeemust occasionally lift and / or move up to 20pounds.

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