A company is looking for a Customer Experience Manager responsible for managing and developing customer relationships to enhance retention and loyalty.
Key ResponsibilitiesRepresent the Voice of the customer and drive customer retention strategiesFacilitate communication and status meetings with customers while managing service delivery complianceCoordinate resources for Strategic Business Reviews and manage customer on-boarding processesRequired Qualifications5 - 10 years of strategic / enterprise account management experience in an ERP and / or hosting environmentExperience managing contract renewals that drive monthly recurring revenueProven ability to develop strong working relationships at both executive and staff levelsStrong background with Oracle solutions, such as Oracle EBS or JD EdwardsExperience managing customers hosted in public and private cloud infrastructure environments
Customer Success Manager Experiences
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Manager, Customer Experience
As the Manager, Customer Experience, you will have the opportunity to:. The ability to map customer journeys and design engaging experiences across various marketing channels is a key requirement while ensuring alignment with organizational objectives and enhancing overall customer satisfaction. Man...
Product Manager E2E Customer Experience
A company is looking for a Product Manager, E2E Customer Experience. ...
Customer Experience Manager
Collaborates with senior management to ensure the customer experience is developing long-term goals and strategic plans to ensure customer experience expectations are exceeded, which will position the organization for success Meets respective AARP SOW deliverables related to customer experience prog...
Senior Manager Customer Experience
Key Responsibilities:Establish the north star for the customer support teams and develop a unique team culture aligned with the company's overall cultureBe accountable for key agent service and satisfaction metricsProactively identify opportunities to drive team efficiency and guide the transition t...
Customer Experience Manager
Clutch is looking for an experienced, collaborative, and results-driven Customer Experience Manager to help scale our customer support and customer success arms. As a Customer Experience Manager, youll be responsible for providing great customer experiences to the 250,000+ service providers with pro...
Full Time Customer Experience Manager
Full Time Customer Experience Manager page is loaded **Full Time Customer Experience Manager**. Full Time Customer Experience Manager**. Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Train, observe and coach customer experi...
Program Manager-Senior Intelligence - Security Clearance Required
Minimum 12 years of experience related to the program management with at least a portion of the experience within the last 2 years. Minimum 12 years of experience related to the program management with at least a portion of the experience within the last 2 years. ...
Sales Account Manager, FFCP
The American Forest Foundation seeks a highly motivated candidate to join the Family Forest Carbon Program (FFCP) team as a Sales Account Manager. Sales Account Managers guide landowners through the enrollment process, acting as the primary liaison between FFCP partners and landowners to develop h...
Program Manager - Standards Development, Downstream
API is currently seeking a Program Manager to support standards development in the Downstream segment. Identify, propose and manage the implementation of new initiatives in broad programmatic areas such as derivative publications, training seminars and certification programs. Serve as project manage...