The Outbound Sales Consultant’s primary responsibility is to make unsolicited outbound calls to secure new clients for the organization and / or increase wallet share from existing clients.
In addition, this position will be responsible for attempting to discover other unstated business needs by building strong rapport, asking business-related questions and recommending promotional and marketing solutions to help grow and maintain a successful business.
The incumbent will first work as a blended representative handling both customer service and outbound sales calls until a sales role is available.
- Make unsolicited outbound calls to secure new clients for the organization and / or increase wallet share from existing clients.
- Achieves sales quota by use of strong selling, rapport-building and sale / call management skills to achieve or exceed revenue targets, efficiency, talk time, accuracy, quality and customer satisfaction goals.
- Manages workflow by planning, prioritizing and effectively managing time to contact all assigned leads. Utilizes customer fulfillment processes and tools to ensure timely and accurate translation of customer transactions.
Basic Qualifications :
Education and Experience : Basic computer knowledge.
Preferred Qualifications :
Education : High School / GED
Experience : 1 year of Outbound sales experience and SalesForce software experience preferred. Call Center experience. Customer Service experience.
Critical Knowledge / Skills / Abilities
- Builds rapport with clients, team members and leadership
- Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
- Takes a consultative approach and puts customer’s needs first
- Is able to find leads and build a strong pipeline
- Takes accountability for their actions, progress and results
Additional Basic Qualifications :
Must be 18 years of age or older
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer :
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE / Minorities / Females / Vet / Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability : If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
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