TECHNICAL MANAGER

HCLTech
Georgia , USA
Full-time

To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.

10+ years of experience in Application Support with Preference to previous telecom domain. Hands on experience in working with Java Springboot, Microservices, Kubernetes and PythonHands on experience on Cloud and onprem deployments Previous hands on experience in troubleshooting using AppDynamics and Splunk.

Should be able to troubleshoot and debug code Should have commanding knowledge in Linux, Shell Scripts, Python, Oracle SQL Queries, Jenkins, Maven, GIT, BitBucket.

Incident HandlingManagement, ITSM Tool. Should be a team player Excellent communication skills - Spoken and Written. (1.

To troubleshoot and resolve critical and complex tickets. (2.) To create the root cause analysis for critical issuesorfaults (hands on working).

3.) To implement any necessary preventive measures to reduce future defects. (4.) To provide technical assistance to the team members in resolving customer issues.

5.) To execute continuous improvement activities and to improve the team s performance.

30+ days ago
Related jobs
Promoted
VirtualVocations
Norcross, Georgia

Technical Program Manager to join their team in building cutting-edge technology solutions. ...

Promoted
Macy's
Johns Creek, Georgia

As a Technical Product Manager, you will be the voice of the customer while having a deep understanding of the technical requirements for the successful delivery of your product. You will be empowered to make decisions and contribute in a meaningful and impactful way by balancing the business needs ...

Promoted
VirtualVocations
Norcross, Georgia

A company is looking for a Shopify Plus Technical Lead, Manager. ...

Promoted
Fiserv
Alpharetta, Georgia

Senior Technical Project Manager. What does a successful Senior Technical Project Manager do at Fiserv?. ...

Promoted
VirtualVocations
Alpharetta, Georgia

A company is looking for a Technical Product Manager for its Creatives team. ...

Promoted
Deep Instinct
Atlanta, Georgia

The Technical Account Manager will primarily be responsible as a technical point of contact to specifically assigned Deep Instinct customers. Deep Instinct, the first cyber security company to apply Deep Learning to cyber security is looking for a Technical Account Manager who will represent the CS ...

Promoted
Motion Recruitment Partners LLC
Atlanta, Georgia

Product Manager to join their team to partner with engineering teams and stakeholders on requirements for their internal and external applications. This team functions with Product Owners, but they’re adding their first Product Managers to the team to facilitate communication between the internal st...

OneSource Technical, Inc
Roswell, Georgia

Civil Engineer / Project Manager - Civil Site Design in our client's North Atlanta Office. ...

Haivision MCS
Atlanta, Georgia

Assist in developing Support operations processes and metrics and demonstrate a management strategy that aligns with the department and company goals · Produce monthly support metrics report · Ensure established performance metrics are met and proactively address deficits · Diagnose, ...

Microsoft
Atlanta, Georgia

As a Senior Technical Program Manager on the AMER Region Design team, you will be responsible for creating long term designs for the launch of new Azure Regions in North and South America, expansion of our existing regions, and implementation of new technologies and requirements into the regions. Ba...