A company is looking for a Senior Vice President of AI Customer Implementations to lead their professional services team.
Key ResponsibilitiesDevelop and execute the professional services strategy aligned with company goalsOversee the delivery of professional services projects, ensuring client satisfactionImplement best practices to enhance the efficiency of the professional services teamRequired QualificationsBachelor's degree in Business, Computer Science, or a related field;
Master's degree preferred10+ years of experience in professional services within a SaaS organizationProven track record of successfully leading and managing professional services teamsStrong understanding of contact center operations and technologies
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