Job Purpose : Supports and directs the Management Teams in assigned restaurant through role-model leadership of the Company’s Core Values.
Maintains restaurant Consistency by assisting in managing overall operations for the restaurant by focusing on Systems, Guest Count / Value, People, and EBITDA. Job Responsibilities :
- Manages restaurant operations by directing and coordinating activities consistent with established goals, objectives, and policies
- Promotes and complies with implemented programs to ensure attainment of business plan for growth and profit.
- Provides direction and structure for hourly Team Members based off General Manager guidelines.
- Implements improves processes and management methods to generate higher ROI and workflow optimization.
- Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.
- Validates and teaches all brand systems to Team Members so they may achieve Company goals.
- Follows and promotes all operational goals and follow-up plans set forth by the General Manager.
- Achieves budgeted goals for each accounting period.
- Ensures Guests receive fresh, high quality food and outstanding service according to brand standards.
- Assists Management team with Local Store Marketing initiatives to increase Guest counts.
- Review Shopper Report and InMoment trends and develops targeted corrective action steps with the Management team to impact all deficiencies.
- Other duties as assigned
Qualifications :
- Must be 21 years of age or older
- Must have valid driver’s license
- Ability to prioritize and balance multiple tasks simultaneously
- Ability to cope with pressure, multiple deadlines, and working under pressure
- Ability to develop high-performing, cohesive teams
- Ability to work effectively and cooperatively with fellow Team Members
- Excellent oral and written communication skills
- Possess the ability to motivate and maintain effective working relationships with all Team Members
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