Customer Service Associate

As a Restore Customer Service Associate / Cashier you will work as a team with store management, Donation Processing / Merchandising Associates and Drivers to facilitate the completion of all store level tasks.

This position also serves as a Warehouse Associate. You will perform a variety of tasks related to different departments of ReStore including cash register, Home Decor Merchandising, Furniture, building Materials, Storage Warehouse and other store related areas and functions.

This position requires lifting and moving large appliances, furniture, boxes, pallets and other goods from loading docks into the store and moving them around the store.

Primary Duties and Responsibility include but not limited to : -

Assist all customers shopping at ReStore.

Operate the cash register, scan items, bag merchandise and make / provide change for purchases.

Work with store management to meet daily and weekly sales goals.

Stock and refill register area inventory. Including keeping the area clean and actively putting things in their place.

Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner.

Use dollies / hand trucks and electric pallet jacks to move donated and priced merchandise out to the sales floor.

Merchandise goods on the sales floor. This includes putting up signage. Creating signage if necessary.

Routine inventory counts on all goods on the Sales floor.

Create tags, print tags, laminate tags and restock tags as necessary.

Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers.

Complete daily organizational / cleaning task such as cleaning out donation processing area.

Merchandise Donated goods on Sales Floor

Maintain a safe working environment on and off the truck

Perform the following physical behaviors continuously throughout their shift : standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons.

Complete indoor housekeeping functions including cleaning, dusting, mopping and emptying trash in all areas of the store.

Work with a variety of cleaning supplies and chemicals. Some functions will require the use of a ladder

Follow all safety standards and regulations as per Employee Handbook & wear PPE when necessary.

Must be able to complete other duties as assigned by ReStore Management.

Requirements :

Associates degree in any field is preferred.

Experience in a similar role required.

Customer service experience or warehouse experience is a plus.

Knowledge of retail sales and / or retail experience.

Knowledge, Skills, and Abilities :

Exceptional customer service experience.

Ability to lift 50 pounds.

Ability to spend the majority of the day in the warehouse.

Ability to spend majority of the day standing or moving about ReStore. Work may require climbing ladders, considerable standing, lifting, bending, kneeling, and reaching.

Please send your resume and cover letter to NO PHONE CALLS PLEASE.

Compensation : $16-$17 per hour, plus monthly bonus available.

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