Talent.com
Shift Lead
Shift LeadPet Supermarket • Marietta, GA, US
Shift Lead

Shift Lead

Pet Supermarket • Marietta, GA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Pet Supermarket Shift Lead

If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Shift Leads possess some of the following key skills : outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!

Our Shift Leads are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible supporting the associate and management team. As a Shift Lead, you'll function as a lead member of the Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the Sales Associate but also act as "Manager on Duty" when necessary.

What's in it for you?

  • Competitive pay
  • Employee discounts
  • Flexible schedule
  • Room for advancement
  • Working with PETS!!!

Essential Duties and Responsibilities

Sales Leadership

  • Assist customers and leads the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and store performance goals.
  • Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
  • Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.

    • Customer Excellence

  • Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies.
  • Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding.
  • Lead and demonstrate engagement with customers using selling and service model.

    • Operations & Team Building

  • Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible.
  • Clean pet enclosures and ensure all animals have appropriate food and water.
  • Support in maintaining the fish system.
  • Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift.
  • Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met.
  • Proficient in store opening and closing procedures.
  • Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store manager so this can be addressed appropriately and in a timely manner.
  • Support the execution of new hire training and merchandising guidelines.
  • Support the execution of community events and partnering with various rescue agencies.
  • Complete tasks and other duties as assigned by store management.

    • Business Insight

  • Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs.

    • Experience, Education, Certifications

  • Minimum 1 year retail or customer service experience
  • Enjoy working with and around animals.

    • Job Requirement

  • Ability to work a flexible work schedule which will include morning, evenings, weekends and / or holidays.
  • Valid driver's license and access to a motor vehicle preferred.

    • Physical Demands, Working Conditions and Effort of position :

  • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
  • Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
  • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
  • Active observation required when merchandising the store.
  • Works in a relatively temperature-stable environment.
  • May occasionally need to work alone.
  • Accidental injuries from pets are possible.
  • Common injuries are slips / trips / falls and strains / sprains due to lifting.

    • Competencies :

  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Motivating Others : Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed : makes each individual feel his / her / their work is important; is someone people like working for and with.
  • Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results.
  • Listening : Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she / they disagree.
  • Compassion : Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others.
  • Time Management : Uses his / her / their time effectively and efficiently; values time; concentrates on his / hers / their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities.
  • Delegation : Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed.

    • Pet Supermarket is an equal opportunity employer and Drug Free Work Place.

    serp_jobs.job_alerts.create_a_job

    Shift Lead • Marietta, GA, US

    Job_description.internal_linking.related_jobs
    Shift Lead

    Shift Lead

    TME Enterprises • Union City, Georgia, United States, 30291
    serp_jobs.job_card.full_time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Team Lead

    Team Lead

    Rack Room Shoes • Austell, GA, US
    serp_jobs.job_card.part_time
    The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures.Provides leadership...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    Southpaw • Canton, Georgia, United States, 30114
    serp_jobs.job_card.full_time
    Solving customer complaints quickly and with a smile.Providing feedback to Team Members in a positive manner.You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Shift Leader

    Shift Leader

    PMTD Restaurants • Rockmart, Georgia, United States, 30153
    serp_jobs.job_card.full_time
    This role is about becoming a leader.You are now responsible for supervising and coaching others who need your direction and your help. You also own every shift you run.It is a great responsibility ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Shift Lead

    Shift Lead

    Celebration Cakes • Douglasville, Georgia, United States, 30135
    serp_jobs.job_card.full_time
    As a Front-of-House Shift Lead for Nothing Bundt Cakes, you are responsible for overseeing the guest experience, managing bakery operations during your shift, and leading the team of "Joy Creators"...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Shift Leader

    Shift Leader

    KFC • Rockmart, GA, US
    serp_jobs.job_card.full_time
    This role is about becoming a leader.You are now responsible for supervising and coaching others who need your direction and your help. You also own every shift you run.It is a great responsibility ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    Wingman Opco LLC • Austell, Georgia, United States, 30106
    serp_jobs.job_card.full_time
    We are not in the wing business.We're in the flavor business! It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.Wingstop is the desti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Shift Manager

    Shift Manager

    Buffalo Wild Wings • Sandy Springs, GA, United States
    serp_jobs.job_card.part_time
    Buffalo Wild Wings GO has an atmosphere that creates stories worth telling - for our guests and for our Team Members.With our famous wings and flavors in a streamlined and counter-service environme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    Walgreens • Atlanta, GA, US
    serp_jobs.job_card.part_time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Shift Lead

    Store Shift Lead

    Murphy USA • Alpharetta, GA, US
    serp_jobs.job_card.full_time +1
    As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer.Ready to be empow...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Jasper, GA, US
    serp_jobs.job_card.full_time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Pizza Hut • Marietta, GA, US
    serp_jobs.job_card.full_time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.new
    Shift Manager

    Shift Manager

    Taco Bell • Jasper, GA, US
    serp_jobs.job_card.full_time
    Learn more about the MRCO family with benefits that include competitive pay, optional daily pay, flexible scheduling, paid time off, free meal during shift, and career path opportunities! Role : The...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    TSMG • Atlanta, GA, US
    serp_jobs.job_card.full_time
    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.We collect data where automation is not possible. We count features, take pictures, make videos, recor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Leader DEMO

    Shift Leader DEMO

    Stelfox Enterprises • Atlanta, Georgia, United States, 30303
    serp_jobs.job_card.full_time
    Support the RGM by running great shifts in a self-sufficient manner.Take ownership and responsibility to solve problems; seek help from others when appropriate. and be willing to provide help and g...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Shift Manager

    Shift Manager

    McDonald's • Lithia Springs, GA, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    MEM Concessions, LLC • Atlanta, Georgia, United States, 30303
    serp_jobs.job_card.full_time
    Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees.We have...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Shift Leader

    Shift Leader

    The Cookie Place Inc • Atlanta, GA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Store Manager / Assistant Manager.Shift Leader is an integral part of the day-to-day operations of their shift.The associate is tasked with leading the staff as well as creating a positive experience...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30