Benefits : 401(k) matching
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Wellness resources
NerdsToGo IT Manager
Why NerdsToGo and Propelled Brands
We are a growing company that offers a collaborative, caring, and progressive work environment. We provide the tools and training needed to be successful.
We have fun, but work hard to support each other and our growing number of franchisees. Join us for a career - not a job!
What We Offer
Our robust Total Rewards package includes :
Competitive Pay
Insurance - Medical, HRA, FSA, Dental, Vision, Life, Disability
Retirement Savings - 401k plan with company match up to 6%
Generous Paid Time Off - Paid parental leave, holidays, paid parental leave, and PTO starting at 3 weeks
Engagement and Wellness Programs
And much more!
About the position
This role involves overseeing the Professional Services Automation System for the NerdsToGo franchise network, training franchisees and their staff to use the system effectively, and aiding them in resolving technical / IT issues for clients.
The aim is to empower franchisees and their employees to become independent in handling similar problems. Additionally, the IT Manager is responsible for maintaining vendor relationships for the automation platform and other systems.
Clear communication and alignment with the business goals of the Operations Team and the broader objectives of NerdsToGo are essential for this position.
The Ideal Candidate
Has Certifications from Microsoft, CompTIA, Cisco
Has IT Security+ Certification
Able to learn necessary software, including : ConnectWise PSA & RMM, Acrobat, SharePoint, Visio
Proficient in training others and facilitating training activities, classes, seminars, webinars, etc.
Able to travel
What We Need
Education / Experience / Certifications
Bachelor's degree in the Technology Field preferred or equivalent work experience
Previous experience as a network or systems administrator, or relevant experience
Ability to build and configure servers from scratch
Experience using ConnectWise PSA
Familiar with administering various Firewalls from various vendors including Watchguard and Cisco
Familiar with fundamental IT security methodologies
Familiar with VLANS and subnetting
Knowledge of TCP / IP and data protocols
Strong skills in using Microsoft Office Suite as well as Google Workplace
Key Competencies
Ability to prioritize and multitask
Deadline and detail-oriented
Strong troubleshooting and critical thinking skills
Must be able to work independently or as a team with little to no supervision and adhere to specific scope and confidentiality requirements
Above average communication skills, in both written and verbal form
EEO Statement
Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual’s unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences.
We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees’ teams, and our stakeholders.
Flexible work from home options available.
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