Host/Hostess

Mosaic is now hiring for a prestigious brand new renovation at the W Hotel in Hollywood located in the center of Los Angeles happenings and culture.

The new W Hotel will be synonymous with elegance , sophistication, and exceptional whatever, whenever hospitality. We are committed to creating unforgettable experiences for our guests and providing a workplace where talented and motivated individuals can thrive and grow.

We are seeking an experienced Host to join our team!

Pay Rate : $21.78 / hr plus tips

Benefits : Free employee meals, Employee of the month, 401k

Essential Job Function :

Responsible for greeting guests at the door, seats and presents clean menus to guests in a friendly, professional and quick manner.

Responsibilities :

• Greets and seats guests, presents menus to guests, informs them of specials
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations
• Takes names on a waiting list
• Clear view and understanding of running the floor
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available
• Cleans, organizes and stocks menus at the host area
• Answers phone and answers questions concerning the menu, restaurant, and reservation inquiries
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
• Fills to-go orders, if applicable
• Maintains restrooms throughout shift
• Sweeps foyer and front entrance area frequently
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant
• Report to work in a neat and clean uniform; well-groomed hair and personal hygiene are essential
• Talking to customers about menu to keep engaged and enjoying themselves

Experience :

• High school diploma
• 1+ year experience working in a high volume restaurant
• Experience working with an online reservation system
• Strong customer service and interpersonal communications skills required
• High level of reliability
• Must be able to stand for an 8-hour shift
Schedule :
• Weekdays
• Weekdays
• Night shift
• Day Shift
• Weekends
• Holidays
29 days ago