Guest Experience Expert

St. Regis Hotels & Resorts
Miami-Dade, Florida
Full-time

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance).

Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education : High school diploma or equivalent.

Related Work Experience : No related work experience.

Supervisory Experience : No supervisory experience.

License or Certification : None

13 days ago
Related jobs
St. Regis Hotels & Resorts
Fort Lauderdale, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

Marriott International
Tampa, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

Marriott Hotels Resorts
Tampa, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

W Hotels
Fort Lauderdale, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

The Ritz-Carlton
Miami Beach, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

Marriott Hotels Resorts
Fort Lauderdale, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

The Ritz-Carlton
Amelia Island, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

Westin Hotels & Resorts
Cape Coral, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

The Ritz-Carlton
Miami-Dade, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...

Marriott International
West Palm Beach, Florida

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that...