Business Analyst

Diverse Lynx
Pleasanton, CA, United States
Full-time
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Job Description :

1 Delivers technical and business services to help the File Migration Project move an end user's on-premise personal drive to their OneDrive with little effect to the end user.

2 Search and find on-premises eligible shares and end user candidates to put in waves

3 Schedule waves with these end user candidates

4 Assist with SkySync migrations

5 Verify Comms to the end users in the wave in the Scheduler tool

6 Remediate issues and remove blockers with the selected waves

7 Monitor the communications to the File Migration Project via the shared mailbox and the FMP ticketing system

8 Provide Level 2 & Level 3 support to end users who have issues after their on-premise personal drives have been moved to OneDrive

9 Create documentation, flows, and procedures for our many processes and tasks

10 Test new apps, software, and procedures to be used in the project

11 Oversee, direct, and coordinate with the Help Desk liaisons on loan to the project

12 Schedule waves with these end user candidates

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

We promote and support a diverse workforce across all levels in the company.

3 days ago
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