A company is looking for a Scaled Customer Success Manager (SMB) to engage with SMB customers and drive retention and growth opportunities.
Key ResponsibilitiesManage a large portfolio of SMB Transit customers, focusing on retention and growthCollaborate with the Sales team to expand the customer base and assist with Swiftly product adoptionAnalyze customer data to identify opportunities and develop action plans for successRequired Qualifications3+ years of experience in a SaaS software companyProven track record in Customer Success or Account Management rolesExperience managing a high volume of accountsFamiliarity with tools like Salesforce, ChurnZero, and ZendeskInterest in public transportation and technology's role in mobility
Senior Manager Customer Success
A company is looking for a Senior Manager, Customer Success. ...
Customer Success Manager / Implementation
As an Customer Success Manager, you will be responsible for ensuring that our new customers get off to a strong start!. Role: Customer Success Manager/ Implementation (Mission Driven Company). We are seeking an experienced Customer Success Manager to join this fast paced, dynamic team. As an ideal...
Customer Success Enablement Manager
A company is looking for a Customer Success Enablement Manager responsible for executing strategic enablement programs for the Customer Success team. Key Responsibilities:Design and develop engaging learning opportunities using Articulate 360 appsFacilitate training sessions and lead GTM initiatives...
Customer Success Manager (CSM)
If you are outgoing, friendly, and have a passion for human connection, this is the ideal position for you! Our Customer Success Managers Are Responsible For: Develop brand awareness by engaging in direct marketing and advertising strategies in order to generate interest in products, expand ou...
Customer Success Program Manager
A company is looking for a Customer Success Technical Program Manager with experience in proactive complex customer management. ...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Customer Success Account Manager
Our success depends on your success, that's why we have a super-responsive team of experts making sure every Customer Success Account Manager has everything they need to be at the top of their game. Customer Success Account Manager position is also relevant to job seekers with various work experienc...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
Customer Success Manager
We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understand...
Customer Success Manager (Portuguese/Spanish speaking)
The Enterprise Customer Success Manager (ECSM) will play a key role in driving customer success, retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. Customer Operations, Customer Success, Sales, Sales Engineering, t...