POSITION SUMMARY :
The Industrial Sales Account Representative role requires someone who is self-driven, technically adept, and possesses exceptional communication skills.
This role involves engaging with customers on projects ranging from simple to highly complex, guiding them from the initial concept to project completion.
ESSENTIAL JOB FUNCTIONS :
To perform this position successfully, the following responsibilities must be performed satisfactorily. These functions are representative, but not all-inclusive, of what is necessary to succeed in this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. The following responsibilities include but are not limited to :
- Adhere to all current safety protocols as defined by customers and / or HMI policies.
- Create field sketches for industrial applications and collaborate with engineering and estimation teams to develop accurate quotes.
- Review potential projects with both current and prospective customers.
- Actively pursue potential leads to attract new customers.
- Troubleshoot and resolve challenges associated with complex projects.
- Innovate strategies to expand HMI’s industry presence.
- Represent HMI at trade and industry shows.
- Hand off successful quotes and assist project management in initiating jobs.
- Provide feedback to production and operations on project successes and areas for improvement.
- Help create and maintain consistent, profitable, and competitive pricing structures.
- Cultivate high-quality, lasting relationships with customers and prospects.
- Work closely with general contractors, construction managers, owners, and end-users.
- Stay informed on market conditions and competitor services and sales.
- Willingness and ability to travel to meet client-specific needs.
- Demonstrate an understanding of business fundamentals and articulate technical solutions in business terms.
- Collaborate with the entire HMI team to ensure total customer satisfaction.
- Keep current on local business trends, company activities, and competitive landscape.
- Meet or exceed a $3 million sales goal.
KNOWLEDGE, SKILLS AND ABILITIES :
- 10+ years of relevant field experience or a college degree.
- Proficiency in HVAC products and systems.
- Ability to sell mechanical contracting services with comprehensive knowledge of the field.
- Strong project management skills.
- Maintain professional interactions while fostering business relationships with customers.
- A strong work ethic and commitment to excellence.
- Working knowledge of computers, MS Office, email, and internet resources.
- Excellent interpersonal and communication skills.
- Enthusiasm, strong character, initiative, creativity, leadership, teamwork, professionalism, and a strong desire for personal growth are critical attributes for this role.
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