Position Overview
We are currently seeking a dynamic receptionist who can handle multiple tasks and serve as a personal assistant to our senior account managers.
We are looking for someone who is energetic, proactive, and not afraid to ask questions. It is important that this individual is willing to go the extra mile to ensure exceptional service to our clients.
This position entails being the first point of contact for customers as they enter the office or call in, this person is responsible for warmly greeting and assisting them.
Responsibilities
- Greeting all customers in office
- Answering all incoming calls and transferring calls to the appropriate individuals
- Handling minor situations like following up with past due accounts and collecting payments
- Emailing ID cards to customers as needed
- Scanning documents and ensuring proper organization
- Handling various forms of communication, such as emailing and texting
- Confirming appointments
As an Agent Team Member, you will receive...
- Hourly pay plus commission / bonus
- Paid time off (vacation and personal / sick days)
- Flexible hours
- Growth potential / Opportunity for advancement within my agency
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
- No experience necessary
- Schedule : Monday - Friday
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