Job Description
Job Description
The Cable Shopping Network specializes in marketing rare and collectible coins from mints around the world. In our 20 years of business, our customers have helped us achieve our A+ rating from the Better Business Bureau, while growing our company significantly year after year.
Due to an abundance of new customer sales generated from our marketing efforts, we are in a significant hiring mode. It’s an awesome time for people looking to have fun working in a fast-paced environment to get onboard.
Our approach is a relationship-based model that provides our customers the opportunity to connect with friendly professional Customer Service Representatives, not an automated system when they call.
The Cable Shopping Network has a casual but professional environment rarely found in other Customer Service departments. Compensation includes base pay plus the opportunity to participate in a monthly team bonus program.
In addition, we offer a comprehensive benefits package and paid time off for major holidays. This is a fulltime Monday to Friday position.
Please respond if you believe that you would be a good addition to our growing Customer Service Team.
Responsibilities include :
- Answer inbound Customer Service calls in a professional and courteous manner
- Make outbound calls to update customer account information as needed
- Provide customers with accurate account, product, shipping, and billing information
- Research customer accounts to identify potential issues and take action to resolve issues promptly
- Work directly with internal and external customers to develop and maintain lasting business relationships
- Complete special assignments as directed by management
- Maintain detailed account notes
- Educate customers on products, procedures, and policies
- Request replacements, return labels, and refunds as needed
- Place orders for new and existing customers
- Bilingual language skills a plus
- Education and other Requirements
- High school diploma or equivalent
- All candidates must pass drug screening and background check
- Experience requirements
- 1-2 years’ experience in a customer service or call center environment
Company Description
We are The Cable Shopping Network and we specialize in marketing rare and collectible coins from mints around the world. In our 20 years of business, our customers have helped us achieve our A+ rating from the Better Business Bureau, while growing our company significantly year after year.
Company Description
We are The Cable Shopping Network and we specialize in marketing rare and collectible coins from mints around the world. In our 20 years of business, our customers have helped us achieve our A+ rating from the Better Business Bureau, while growing our company significantly year after year.
Onsite Customer Service Representative 2nd shift
The Customer Service Representative (CSR) is responsible for assisting with inbound customer inquiries related to placing new bookings or orders for a variety of products, including Gift Cards, Merchandise, Travel, and Technology. In addition, the CSR will provide general customer service support on...
Customer Service Representative
Wells Fargo is currently undergoing a massive return-to-office plan.All employees that went remote because of COVID will now be going back to the office over the next couple months.This will cause a huge influx in IT issues, and this team will work to support any/all of the issues that will arise wi...
Outbound Customer Service Representative
PODS Moving & Storage is looking for an experienced Outbound Customer Service Representative or Inbound Sales Representative to act as a liaison, provide service/ product information, resolve any problems, and offer any upsell products based on customer needs. This customer service representativ...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
Join our established law firm in North Phoenix as a Customer Service Representative and earn $18/hourly while making a real impact on borrowers' lives. Customer Service Representative . We are seeking a diligent and experienced Customer Service Representative to join an established law firm. In...
Bilingual Insurance Customer Service Representative
As a Customer Service Representative, you will be responsible for connecting with our clients and ensuring they get the top-notch service they deserve. Liliam Cardot-Farmers Insurance Agency is looking for a Bilingual Insurance Customer Service Representative. If youre looking for a rewarding Custom...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...