Description
JOB SUMMARY
This job is responsible for the physical delivery and ongoing support of products / services, applications, network systems and overall solutions.
Performs tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Maintains software and hardware inventories.
Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices.
Performs recovery procedures, scheduling and backups, and monitors batch processes.
ESSENTIAL RESPONSIBILITIES
- Perform operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.
- Perform analysis and resolve problems to restore normal IT Infrastructure operational levels.
- Complete project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.
- Assure compliance to required standards, procedures, guidelines and processes.
- Other duties as assigned or requested.
EDUCATION
Required
High School Diploma or equivalent required
Preferred
None
EXPERIENCE
Required
1-3 years of experience in Information Technology
Preferred
None
Language (Other than English)
None
Travel Requirements
0% - 25%
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()
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