Responsibilities
What you will do on daily basis :
- Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;
- Accurately verify or enter the customer's information on our systems;
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
- Recognize problems, issues orplaints during queries and propose solutions or escalate to the management team;
- Keep up to date with Ria's products, services and policies;
- Balance your cash register and prepare cash for bank deposit;
- Prepare your daily transactions record;
- Perform other duties as assigned or requested by your colleagues and superiors.
Qualifications
What we will look for you to have :
- Being able to speak Spanish
- Ability to work flexible schedules, including weekends;
- Someputer knowledge with ability to use MS Word and Excel;
- Cash handling experience is highly preferred;
- Strong customer service skills;
- A valid work permit is a must.
Your positive attitude and effectivemunication skills will be essential to work alongside your team members and create outstanding services for the customers.
Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job ID 300000171383074
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