Personal Lines Customer Service Representative

Join Our Team at Advanced Insurance Solutions as a Personal Lines Insurance Customer Service Representative

Are you a detail-oriented individual with a strong commitment to delivering exceptional customer service? Are you passionate about providing clients with the best insurance solutions to meet their needs?

If so, we invite you to become a vital member of our team at Advanced Insurance Solutions. We are dedicated to setting the standard for outstanding service in the insurance industry and are excited to have a candidate like you join us in achieving this goal.

Role and Responsibilities

As a Personal Lines Insurance Customer Service Representative, you will play a crucial role in ensuring our clients receive top-notch service.

Your responsibilities will include :

• Effectively managing policy changes, billing inquiries, and coverage questions to provide seamless service..
• Demonstrating prompt and professional responses to client inquiries, ensuring their satisfaction and needs are met
• Maintaining meticulous client records and documentation for efficient record-keeping and streamlined processes.
• Collaborating with insurance carriers to swiftly resolve issues and offer optimal solutions.
• Staying up-to-date with industry trends and product knowledge to provide clients with accurate and current information.
• Thriving as an integral part of a cohesive team, contributing to company goals and fostering a positive work environment

Requirements :

• A Pennsylvania Property and Casualty insurance license is preferred. Candidates without a license are encouraged to pursue one, with full support provided by us.
• A minimum of 2 years of experience in personal lines insurance customer service or a comparable customer service role.
• Exceptional communication and interpersonal skills, enabling effective interaction with clients and colleagues.
• Impeccable attention to detail and organizational prowess for maintaining precise records and ensuring thoroughness in all tasks.
• Proficiency in Microsoft Office and agency management systems to efficiently handle administrative responsibilities.
• The ability to excel in a fast-paced environment, skillfully managing multiple tasks concurrently.

Why Choose Advanced Insurance Solutions :

• We highly value our employees and demonstrate this through competitive compensation, comprehensive benefits, and a clear path for professional growth.
• We are offering a four day, 36 hour work week schedule.

If you possess a genuine passion for customer service and seek a fulfilling and exciting career opportunity, we invite you to apply and join our dedicated team.

Be a Part of Excellence : Join Advanced Insurance Solutions today and contribute to our unwavering commitment to delivering excellence in insurance services.

Your skills and dedication will make a meaningful impact on our clients' lives and our company's success. Apply now and embark on a rewarding journey with us.