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Technician - IT

Technician - IT

Bally's CorporationChicago, IL, United States
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Description

Why Bally's :

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.

Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE : INLOT).

The Role :

As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure.

Responsibilities :

  • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Set up workstations with computers and necessary peripheral devices
  • Check computer hardware to ensure proper and efficient functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera)
  • Maintain records and logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • Perform other duties as assigned

Qualifications :

  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Must have a high school diploma or equivalent
  • Must have practical experience installing and maintaining systems
  • Must have excellent communication, and analytical
  • Must have open work availability to work nights, weekends, and holidays
  • Casino Experience Preferred.

    What's in it for you :

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K) / Company Match
  • Access Perks and Childcare discounts
  • Target Salary Range : $21.50 - $25.75 / hr
  • Physical Demands & Work Environment :

  • Frequently required to lift up to a maximum of 30 pounds
  • Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
  • The work environment contains bright lights, loud noise, and stressful situations.
  • Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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