General Manager

Cafe Zaffri, affectionately known as “Zaf’s,” is a culinary venture from the renowned team behind New York City favorites Raf’s and The Musket Room. Situated within The Twenty Two New York—a luxury hotel and private members’ club in Union Square—the expansive restaurant welcomes the public with a menu inspired by modern interpretations of Levantine cuisine and its vibrant culinary heritage.

Cafe Zaffri is looking for a seasoned General Manager who thrives in dynamic, fine-dining environments. This role is ideal for a strategic leader with a passion for developing high-performing teams and a sharp eye for financial performance. As GM, you’ll oversee all Front-of-House operations, foster a culture of excellence and accountability, and implement best practices that drive both revenue growth and team engagement.

Key Responsibilities

Operations & Leadership

• Partner with the F&B Director to execute daily operations and long-term growth initiatives.
• Manage FOH staffing, scheduling, and labor cost targets.
• Oversee onboarding, training, and employee relations in collaboration with HR.
• Support payroll processes including timecards, tips, and PTO.
• Promote cross-functional collaboration between FOH and BOH teams.
• Lead regular management meetings focused on financials, service, and improvements.
• Balance administrative duties with active service leadership.

Service Excellence

Brand & Culture

Safety & Compliance

Menu & Product Knowledge

Qualifications

Essential Functions and Physical Demands

This job requires meeting specific physical demands to perform essential duties effectively. Reasonable accommodation may be made to enable individuals with disabilities to perform those essential functions.

While performing the essential duties of this job, the employee is regularly required to :

Benefits include :

Little Rest Hospitality LLC is dedicated to fostering an inclusive workplace environment where all individuals have equal opportunities. We value talent, skills, and potential, and strive to create an atmosphere that promotes diversity and equality.