Position Summary
Arts & Science is seeking a talented IT Support Specialist to join the Department of Computing and Information Technology.
This individual will deliver technical support to faculty and staff. Assist with technology in classrooms, labs, and offices.
Troubleshoot hardware and software issues, provide A / V support, and manage network printers while collaborating with faculty and staff to assess needs and enhance productivity.
Supervise student workers.
Qualifications
Required Education : Bachelor's Degree
Bachelor's Degree
Required Experience :
2+ years Relevant experience with software, peripherals, and systems' performance, writing programs, or an equivalent combination of education and experience.
Required Skills, Knowledge and Abilities :
Experience in an academic computing support environment. Knowledge of basic networking concepts and security practices. Proficiency in Microsoft Office 2019 and 2021 Office 365 (Word, Excel, PowerPoint, Outlook).
Familiarity with network printing support. Experience with cloud storage services. Knowledge of BigFix, Workspace ONE, Cortex XDR, Splunk, and InsightVM.
Experience with Smart Deploy and CloneZilla.
Preferred Skills, Knowledge and Abilities :
Ability to troubleshoot A / V problems and connectivity issues. Capability to work on multiple projects simultaneously. Relevant certification.
Knowledge of emerging informational and multi-media technologies.
Additional Information
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $75,000.
00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.
This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.
Senior IT Support Specialist
A company is looking for a Senior IT Support Specialist to manage IT support functions independently while collaborating with global team members. ...
IT and CADD Support Specialist
We currently have an opening for a Desktop & CADD Support Specialist that will be joining the Information Technology team in our New York City Headquarters office. This position will provide technical expertise and support in general desktop support services and computer-aided design and draftin...
IT Support Specialist I
Creates new incidents and requests within our ticketing system for all incoming communications, provides support closure where possible, and if unable to resolve, routes or escalates incidents and service requests to their respective support areas (HR, IT, Facilities and Business Intelligence teams)...
IT Support Specialist
IT support or similar work within a fast-growing company [ideally onsite / within an office environment]. This person will provide partnership across the organization and support the IT team in improvements to our technology stack, maintenance to our existing systems, and aiding new and existing emp...
IT – Product Support Specialist for the Division of HPD TECH
This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportuni...
Local IT Support Specialist
Working within the IT Support Team, and closely with the wider IT groups, the specialists are expected to respond to requests for assistance (incidents and requests) from internal customers via multiple channels, including walk-up and Online Support requests. Specialists are expected to respond to r...
IT Support Specialist.
We are seeking a versatile IT Support Specialist to join our team, with a primary focus on application support complemented by an understanding of infrastructure to support our operations effectively. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cl...
IT Support Specialist (Hybrid)
Position Summary: MTS Pro Services is seeking a Tier 1 IT Support Specialist to help support our business and education clients for our Professional Services division based in New York. In this role, you will monitor the Help Desk ticketing queues, take email, chat, and phone support calls from MTS'...
AV/IT Support Specialist - One World Observatory
Positioned at the top of One World Trade Center, the tallest building in the Western Hemisphere, on levels , , and – One World Observatory (OWO) provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from , feet. The AV/IT support specialist mus...
IT Support Specialist
The IT Support Specialist at Fila USA IT is pivotal in ensuring seamless desktop and laptop configurations. This role demands adaptability, strong interpersonal skills, and a commitment to efficient problem-solving. Engage with a diverse range of technologies to address support incidents, challenges...