Field Service Technician | Fort Lauderdale, FL

Bermex, Inc.

About The Team

At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile.

Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading.

At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team .

About the Role

The Field Service Technician reports to the Project Manager at Bermex. This position plays a key role in completing service orders, which may include delivering notices, finding meters, reading meters and miscellaneous tasks necessary for the utility billing department.

This position requires a high degree of driving, excellent time management, and exceptional flexibility day to day.

What You’ll Do

Meter maintenance :

Remove inactive meters, locating curb valves, discontinue services, and conduct safety inspections including detection of gas leaks or theft investigations

Complete assigned duties in the required time frame for cycle readings

Assign sequence numbers to new services

Rearrange meter reading routes as necessary

Read meters on a daily and / or special basis, typically on a customer’s premises for service bills

Evaluate unsafe conditions; may need to clean out meter boxes

Use electric, gas, water meter reading devices

Use printed materials such as service orders, maps, manuals, and computer printouts

Read meters in various environmental conditions

Extensively walk and stand for much of the workday

Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)

Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)

Customer communication :

Refer all consumer complaints to the appropriate authorities

May provide general information about the meter services to customers, when applicable

Use telephones, tablets, and / or computers to communicate

Other duties as assigned .

About You

Must haves :

Education : Education : None . Must be 18 years of age or older

Experience : No experience necessary. Employees will be trained . Must possess a valid driver’s license.

Nice to haves :

Education : High School D iploma or GED

Experience : Experience in meter reading or working in outdoor conditions.

Your Skills :

Ability to multi-task , and work independently a nd as a team

Exceptional flexibility in daily routines and route scheduling

Adequate time management skills to finish daily meter maintenance

Excellent communication skills, comfortable interacting with management and customers

Ability to interact with unhappy or negative customers in a professional manner

Excellent attention to detail for problem solving and finding

Ability to walk long distances and prepare for weather conditions, accordingly

This role would not be a good fit if youy

Do not enjoy working independently

Do not enjoy working in outdoor conditions

Do not enjoy walking long distances

Are not flexible and do not enjoy adapting to your current work schedule or routine

Do not have adequate planning and time management skills to finish a days work in a timely manner

Drug / Alcohol Testing :

Drug / alcohol testing is required

Drug / alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters

Drug / alcohol testing required per Federal DOT regulations for employees working with gas meters

Benefits

Health and Safety :

Group health plans including medical / prescription, dental, vision and a variety of other coverage options

Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability

Flexible Spending Accounts or an option for a Health Saving Account with company match

Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement :

Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost

Roth or Traditional 401(k) Retirement plan with company match

PTO Plans ( a fter 90 completed days of service for full-time employees) :

Paid Vacation

Paid Holidays

Paid Wedding Day

Veterans Day paid time off for our veterans

Paid Sick Time (New York based positions ONLY)

Perks / Allowances :

Company vehicle (for all driver-based positions)

Gas card for company vehicle (if applicable)

Company provided cell phone or mobile allowance (if applicable)

Boot allowance from approved vendors

Daily per diem for travel-based positions

Where We Work

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day .

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR