The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and / or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Requirements
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and / or concerns.
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Remote Customer Service Representative 50k-60k/Year - Work From Home
This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policie...
Customer Service Representative - Work From Home
Competitive Pay - As a Customer Service Rep you'll: Answer inbound calls from internal clients; Educate Financial Advisors on account services and capabilities; Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks. Call Center / Remote] - Anywhere in U. ...
Customer Service Representative (work From Home)
Competitive Salary / Paid Training - As a Customer Service Rep you'll: Manage inbound and outbound calls; Resolve customer concerns effectively and efficiently; Build sustainable relationships and trust with customer accounts through open and interactive communication; Ensure customer satisfaction i...
Ft Customer Service Advisor - Work From Home
Competitive Pay - As a Customer Service Advisor you'll: Engage with homeowners to provide them advice on getting their remodels started, answering questions that may range from style choices, design features, budgeting, and selecting trusted service providers; Use live chat and virtual appointments ...
Ft Customer Service Agent - Work From Home
Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for ...
Ft Customer Service Administrator - Work From Home
Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher ...
Ft Customer Service Representative - Work From Home
Health, Dental & Vision / Retirement Plan / PTO - As a Customer Service Rep you'll: Use excellent communication and multitasking skills to respond to customer inquiries and process requests, according to established standards with attention to style, tone, and manner of communication; Provide custom...
Customer Service ( Remote work , No Vaccination Required)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Comfortable working remotely and independently. Remote position (Work from home). ...