Job Description
Job Description
The Manufacturing Company is seeking a Parts Support Customer Service Representative to add to our team in Schaumburg, IL.
Requirements :
- Ensure the timeliness and accuracy of customer service responses via email and telephone.
- Order entry, quotation preparation, expediting open orders (backorder monitoring using positive interpersonal skills), coordinating with our production team regarding order status, and reporting back to customers.
Generating parts return paperwork in the ERP system (Workwise)
Provide material availability utilizing various company databases including drawings, and exploded bills of materials (when a customer needs assistance determining part numbers).
Execute tasks in an organized manner, consistently following daily processes and schedules; maintain a proactive approach focused on preventing issues and ensuring customer satisfaction.
At times this is a fast-paced environment and one must be able to multitask.
- Develops and maintains strong customer relationships through effective account management
- Prepares international shipping documents ie : USMCA, certificate of origin, and shipper letter of instructions (SLI).
- Assist customers with shipping requirements, and prepare bills of ladings.
- Identify, research, and resolve customer issues
- Familiar with Gmail to send quotations and order acknowledgments.
- All applicants must possess a high school diploma or GED, good computer skills, and excellent attention to detail skills.
We are an equal opportunity employer and conduct all business activities (e.g., recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, discipline, and termination) without regard to race, color, religion, national origin, ancestry, age, marital status, sex, sexual orientation, pregnancy, gender identity or expression, genetic information, disability, veteran status, military, and veteran status, or any other protected characteristic under applicable federal, state and local law.
Company Description
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
Company Description
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
Customer Service Representative
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. The Branch Cu...
Customer Service Representative - Lakeview Fitness AM
Under the direction and supervision of the Customer Service Supervisor, the part-time Customer Service Representative will provide quality customer service, register participants, serve as receptionist/greeter for visitors to the Lakeview Fitness Center, and perform miscellaneous clerical duties. Pr...
Customer Service Representative
FASTSIGNS #100801 is hiring for a Customer Service Representative to join our team. A Successful FASTSIGNS Customer Service Representative Will:. Ideal Qualifications for FASTSIGNS Customer Service Representative:. Be the initial contact with current as well as prospective customers in our FASTSIGNS...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative
Do you like people? Do you love money? AGI in Rolling Meadows, IL is seeking a Customer Service Representative to join our vibrant team. As a CSR, you will be at the forefront of providing exceptional service to our valued customers, ensuring their needs are met with professionalism and care. Presen...
Overnight Customer Service Representative
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative, Overnights - Weekend Availability
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...