Suser Restaurant Group - General Manager Job Description
We are comprised of Sparkies Kitchen & Bar, Stella's Table and Union 212 Banquet Hall located in the lakes area of Oakland County.
We invite you to join our talented team that is committed to providing amazing food and service to our guests and who are treated like family!
General Manager Job Details :
The General Manager is responsible for the day-to-day operation and management of Sparkies Kitchen & Bar. They are responsible for the overall Front of House and Back of House supervision.
- Management of the team, including scheduling, training, and general supervision
- Oversee that all opening and / or closing duties are completed correctly and that cleanliness and maintenance are maintained
- Responsible for daily deposits, and the correct operation of the POS systems
- Balancing of all daily and nightly cash drawers and POS
- Oversee inventory and maintenance
- Providing excellent customer service to guests and excellent leadership to employees
- Enforce and monitor all health, safety, and sanitation standards
- Handle guest complaints according to provided guidelines
- Work closely with all restaurant personnel to provide a seamless customer experience.
Experience / Requirements :
- 4+ years restaurant experience
- Excellent customer service and interpersonal skills
- Organized and capable of multi-tasking with attention to detail
- Knowledge of Microsoft applications including Word and Excel
- High standards of personal hygiene and personal appearance
- Ability to be on feet for several hours at a time
- Experience using POS systems preferred
- Servsafe training preferred
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