JOB TITLE : CSA - Customer Service Associate (PART-TIME)
FLSA STATUS : NON-EXEMPT HOURLY
SHIFT SCHEDULE : Graveyard (Schedule varies)
DEPT / LOCATION : 6404 Mission Gorge Road, San Diego, CA 92120
REPORTS TO : Retail Store Manager
The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers.
This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
- Provide friendly service to customers
- Greet and assist customers
- Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed)
- Account for all monies, cigarettes, and lottery tickets on assigned shift
- Check the expiration date and face-off product
- Follow proper safety protocols and procedures
REQUIREMENTS
- Must be able to work Saturday and Sunday
- Must have the ability to accurately handle money
- Must have strong attention to detail
- Must possess excellent verbal and written communication skills
- Must have excellent customer service skills
- Must be capable of effectively communicating with customers and co-workers
- Must be able to work independently and be self-motivated
- Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
- Must be able to stand and walk for the duration of the shift
- Regularly lift and or move up to 20-50 pounds
- Must be comfortable working in a convenience store environment
- Must maintain a professional appearance and abide by the Dress Code Policy
- Must maintain a professional and friendly demeanor towards customers and fellow employees
- Daily exposure to gasoline and oil products
- Fast-paced environment
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