Darren Featherstone - State Farm Agency, located in Georgetown, TX, has an immediate opening for a Bilingual (Spanish / English) Front Office - Team Member.
No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to :
- Provide product / services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
You will receive :
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Ideal Candidate :
- Bilingual (Spanish / English)
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Now Hiring - Bilingual Office Representative - Spanish
State Farm Insurance Agent located in Round Rock, TX is seeking an outgoing, career-oriented professional to join their team.As a State Farm team member for Rick Villarreal - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products inclu...
Now Hiring - Bilingual Spanish Customer Service Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Spanish Customer Service Representative - State Farm Agent Team Member. Bilingual English/Spanish required. Growth potential/Opportunity for advancement within my office. ...
Now Hiring - Bilingual Customer Service - Spanish
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Customer Service Representative. Growth potential/Opportunity for advancement within my office. ...
Now Hiring - Front Office / Customer Service
State Farm Agency, located in Amarillo, TX has an immediate opening for a Front Office / Customer Service - Team Member. Growth potential/Opportunity for advancement within my office. ...
Now Hiring - Bilingual Insurance Customer Service (Spanish)
TX) has an immediate opening for a Bilingual (Spanish/English) Insurance Customer Service Representative. Growth potential/Opportunity for advancement within my office. ...
Now Hiring - Bilingual Spanish Service Representative
Roberto Montero - State Farm Agency, located in Austin, TX is currently looking for a talented, caring, professional to join our team as a Bilingual Spanish Service Representative. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As ...
Now Hiring - Receptionist / Front Office Customer Service
Rhonda Greathouse - State Farm Agency, located in Amarillo, TX, has an immediate opening for a Front Office - Team Member. Bilingual English/Spanish preferred. Growth potential/Opportunity for advancement within my office. ...
Now Hiring - Bilingual Insurance Customer Service - Spanish
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Growth potential/Opportunity for advancement within my office. ...
Now Hiring - Bilingual Customer Service Representative
Adrian Howard - State Farm Agency, located in Irving, TX, has an immediate opening for a full-time Bilingual Customer Service Representative (Spanish/English). ...
Now Hiring - Bilingual Customer Service Rep (Vietnamese)
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Customer Service Representative - State Farm Agent Team Member (Vietnamese/English). Growth potential/Opportunity for advancement within my office. Bilingual (Vietnamese/English). ...