Talent.com
HSPD-12: Government Badging & Credentialing Specialist (Birmingham, AL - REF1800L)**
HSPD-12: Government Badging & Credentialing Specialist (Birmingham, AL - REF1800L)**Citizant • Birmingham, AL, US
HSPD-12 : Government Badging & Credentialing Specialist (Birmingham, AL - REF1800L) • •

HSPD-12 : Government Badging & Credentialing Specialist (Birmingham, AL - REF1800L) • •

Citizant • Birmingham, AL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Company Description

Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values :   Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Duties & Responsibilities :

Enrollment Process Management :

  • Schedule appointments and / or service walk-in for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
  • Answering phone calls / email inquiries for all things related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Documentation and Data Collection :

  • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
  • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication :

  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy :

  • Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication :

  • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Recordkeeping :

  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
  • Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
  • Compliance and Training :

  • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
  • Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
  • Qualifications

    Required Competencies :

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
  • Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
  • Perform other job-related duties as assigned.
  • Education :

  • High School diploma, GED certification.
  • Physical Requirements :

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and / or walking for extended durations may be required.
  • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
  • Requires typing for most of the day.
  • Effective communication through frequent periods of talking and listening is essential.
  • Clearance Requirement :

  • US Citizenship required.
  • Active Public Trust / MBI clearance or the ability to obtain one.
  • Starting salary range :

  • $38,400 - $44,700 (depending on experience)
  • Citizant offers a competitive benefits package, including :

  • Health and Welfare (H&W) benefit
  • Medical, dental, and vision insurance
  • Life and Disability Insurance
  • 401(k)
  • Generous Paid Time Off (PTO)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Tuition Assistance & Professional Development Program
  • Disclaimer :   Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!

    Additional Information

    Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

    Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    serp_jobs.job_alerts.create_a_job

    Credentialing Specialist • Birmingham, AL, US

    Job_description.internal_linking.related_jobs
    Combat Medic Specialist

    Combat Medic Specialist

    United States Army • Birmingham, AL, US
    serp_jobs.job_card.full_time
    ELIGIBLE FOR UP TO A $10K SIGNING BONUS.Talk to your recruiter for details.As a Combat Medic Specialist, you’ll administer emergency medical care in the field during both combat and humanitarian si...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Military Intelligence Systems Maintainer / Integrator

    Military Intelligence Systems Maintainer / Integrator

    United States Army • Birmingham, AL, US
    serp_jobs.job_card.full_time
    As a Military Intelligence (MI) Systems Maintainer / Integrator, you’ll make sure we can always find, know, and never lose the enemy by making sure the equipment used by the Military Intelligence S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Class A CDL Team Driver - Training - OTR - Dry Van - $192.4k - $228.8k per year - Transco Lines, Inc.

    Class A CDL Team Driver - Training - OTR - Dry Van - $192.4k - $228.8k per year - Transco Lines, Inc.

    Transco Lines, Inc. • Dodge, AL, United States
    serp_jobs.job_card.full_time
    OTR Team CDL-A Company Truck Drivers.Our Lines Lead Your Team Home Our teams can earn more than $200,000 per year driving great equipment and enjoying strong driver support.When you drive for Trans...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Wildfire Firefighter Specialist

    Wildfire Firefighter Specialist

    TradeJobsWorkforce • 35135 Riverside, AL, US
    serp_jobs.job_card.full_time
    The right candidate will possess a love for all things communications including strong written and verbal communication skills. This employee along with the Interagency Communications Group will coo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    HSPD-12 : Government Badging & Credentialing Specialist (Birmingham, AL - REF1800L) • •

    HSPD-12 : Government Badging & Credentialing Specialist (Birmingham, AL - REF1800L) • •

    Citizant • Birmingham, AL, United States
    serp_jobs.job_card.full_time
    Citizant is a leading provider of professional IT services to the U.We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Military Intelligence Systems Maintainer Integrator I

    Military Intelligence Systems Maintainer Integrator I

    United States Army • Birmingham, Alabama, United States
    serp_jobs.job_card.full_time
    As a Military Intelligence (MI) Systems Maintainer / Integrator, you’ll make sure we can always find, know, and never lose the enemy by making sure the equipment used by the Military Intelligence S...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    DoD SkillBridge Military Application (Alabama)

    DoD SkillBridge Military Application (Alabama)

    Builders FirstSource • Birmingham, AL, US
    serp_jobs.job_card.full_time
    Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border Protection • Dodge City, AL, United States
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Team Driver - Training - OTR - Dry Van - $192.4k - $228.8k per year - Transco Lines, Inc.

    CDL-A Team Driver - Training - OTR - Dry Van - $192.4k - $228.8k per year - Transco Lines, Inc.

    Transco Lines, Inc. • Dodge, AL, United States
    serp_jobs.job_card.full_time
    OTR Team CDL-A Company Truck Drivers.Our Lines Lead Your Team Home Our teams can earn more than $200,000 per year driving great equipment and enjoying strong driver support.When you drive for Trans...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Delivery Driver (Seasonal) Full-Time Part-Time

    Delivery Driver (Seasonal) Full-Time Part-Time

    Lowes • Logan, AL, United States
    serp_jobs.job_card.full_time +1
    Job Description : Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated indiv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physician / Emergency Medicine / Alabama / Locum tenens / Locums Emergency Medicine / NW Alabama Job

    Physician / Emergency Medicine / Alabama / Locum tenens / Locums Emergency Medicine / NW Alabama Job

    Hayman Daugherty Associates, Inc • Bremen, AL, US
    serp_jobs.job_card.full_time
    Seeking a Locums Emergency Medicine in Alabama Coverage dates : ASAP - Ongoing Specialty : FM, IM, EM - prefer ER experience Provider must have ACLS certification Shifts will be 12 or 24 hour shifts ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border Protection • Mignon, AL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Special Agent

    Special Agent

    Clearance Jobs • Birmingham, AL, US
    serp_jobs.job_card.full_time +1
    The position advertised has been exempted from the federal civilian hiring freeze.Job Title : Special Agent-Gl-1811-10 (External - All U. Citizens) Full Performance Level : GS-13 Location : U.Locations...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Moody, AL, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Special Warfare Specialist

    Special Warfare Specialist

    United States Army • Birmingham, AL, United States
    serp_jobs.job_card.permanent
    ELIGIBLE FOR UP TO A $34K SIGNING BONUS.Talk to your recruiter for details.As a Special Forces Candidate, you’ll be training to become a Green Beret, one of the most highly skilled Soldiers in the ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Truck Driver Team Driver - Training - OTR - Dry Van - $192.4k - $228.8k per year - Transco Lines, Inc.

    Truck Driver Team Driver - Training - OTR - Dry Van - $192.4k - $228.8k per year - Transco Lines, Inc.

    Transco Lines, Inc. • Dodge, AL, United States
    serp_jobs.job_card.full_time
    OTR Team CDL-A Company Truck Drivers.Our Lines Lead Your Team Home Our teams can earn more than $200,000 per year driving great equipment and enjoying strong driver support.When you drive for Trans...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Donor Growth and Engagement Specialist

    Donor Growth and Engagement Specialist

    Salvation Army Southern Territory • Birmingham, AL, US
    serp_jobs.job_card.full_time
    This position resides in the North MS and Alabama areas.This position is responsible for : .Supports The Salvation Army's mission by identifying, engaging, and stewarding new, current, and lapsed don...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Vestavia Hills, Alabama, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Riverside, Alabama, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Class A CDL Truck Driver

    Class A CDL Truck Driver

    J&M Tank Lines • Crane Hill, AL, United States
    serp_jobs.job_card.full_time
    CDL-A Driver Opportunities - Cash In on Your Career.We offer excellent opportunities for Class A Dry Bulk drivers seeking to strive and flourish in the transportation industry, focusing on their pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new