Sales Manager

Posting Type : Closed Competitive

Work Type : Full-Time

Nature of Work : The work of this classification involves marketing the Omaha metro area as a desirable meeting destination, consistent with the annual goals and objectives established in the annual Destination Marketing Organization (DMO) Plan.

This position will be responsible for lead generation, qualification and solicitation or accounts based on key primary and secondary market segments through personal sales calls, telemarketing, direct mail, electronic media, and tradeshow involvement.

The individual in this position will also be responsible for public relations activities involving local hotels / motels, facilities, meeting planners, and other related representatives.

An incumbent in this position exercises considerable independence in the performance of duties and responsibilities and receives general guidance from a superior.

Education and Experience : The knowledge, skills, and abilities may be acquired through, but are not limited to, the following combination of education and / or experience.

Bachelor's degree in hospitality, business administration, marketing or a related field AND One (1) year of professional experience in hospitality industry sales, including but not limited to : hotels, attractions, convention centers, event sales, and event services

An equivalent combination of education and experience.

Special Qualifications :

• Must possess a valid motor vehicle operator license from the time of appointment.
• Must be available to work flexible hours, weekends, and holidays.
• The following industry certifications are preferred : Certified Meeting Professional (CMP), Certified Government Meeting Professional (CGMP), or other related certifications.
• The following industry memberships are preferred : ASAE Center for Association Leadership, Meeting Planners International (MPI), Professional Convention Management Association (PCMA), and Society of Government Meeting Planners (SGMP), or other related memberships.

Pay Range : $52,915.20 with step increases to $75,004.80 Annually

Benefits : Forty-hour work week. Paid leave per year : twelve days vacation; five days management; fifteen days sick; and fourteen holidays.

Employee's group health insurance, including major medical, vision, and dental, for individual or family. Defined benefit pension plan, plus Social Security, and more.

See hr.cityofomaha.org for detailed information.

Who Can Apply : Applicants for a closed competitive posting are required to meet the following : Candidates must be a current or former City of Omaha employee in any of the following categories : Part-time, Seasonal, Classified, Unclassified, or Probationary, who has worked, at the time of application, at least 1,040 cumulative hours within the last 5 years and has been employed by the City at sometime within the last 18 months and who meets the qualifications as set forth in the posting.

How to Apply : Completed City of Omaha employment applications must be submitted using the online application from the City website.

It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department by the stated deadline.

You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department by the stated deadline, they will not be considered.

There will be no exceptions to this rule. If you do not meet the requirements at the time of this posting, once you do meet the requirements you may apply when it is posted again.

Examination Information : The examination will consist of a training and experience form designed to assess job-related knowledge, skills, and abilities of the position.

The training and experience form will be given to candidates once their application has been received, reviewed by a recruiter, and accepted to test for the position.

The form must be completed and returned to the Human Resources Department by November 14, 2024 (passing score 60%). Final eligibility list will be the training and experience form weighted 100%.

Veteran Points : To claim five (5) points for veteran's preference, you must submit proof of service (such as a DD-214) that includes the date of induction, date of honorable separation, and Social Security number.

You must have completed more than 180 consecutive days of active duty.) To receive an additional five (5) points credit for disability, you must submit proof of eligibility from the United States Department of Veterans Affairs dated within the last 12 months.

This information must be submitted to the Human Resources Department by November 14, 2024.

Required Knowledge, Skills, and Abilities :

• Knowledge of the hotel / motel business and the needs of conventioneers, visitors to the city, and other groups who would potentially use local facilities for events
• Knowledge of the tools and techniques used in the promotion of convention sites and other venues
• Knowledge of attractions, facilities, and services available to visitors in the Omaha metro area
• Knowledge of departmental policies, procedures, and regulations
• Knowledge of and ability to operate a computer or other technology using standard or customized computer or systems software applications appropriate to the assigned tasks
• Ability to learn and adapt to advances in computer and electronics device technology and software
• Ability to identify, analyze, and resolve problems
• Ability to make presentations to representatives of organizations to attract them to hold events in Omaha
• Ability to travel independently to domestic and international destinations via commercial airlines
• Ability to establish and maintain effective working relationships with fellow employees, 3 members of the tourism industry, and members of the general public
• Ability to communicate effectively, orally and in writing
• Ability to maintain confidentiality
• Ability to prioritize and manage multiple projects and responsibilities while meeting stringent deadlines
• Ability to adhere to safety policies, procedures and guidelines
• Ability to sit from 76 to 100% of the time, to stand and walk from 26 to 50% of the time, and reach, bend, stoop, push and pull up to 25% of the time
• Ability to use up to thirty (30) pounds of force up to 25% of the time to move objects

Essential Functions : Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this class.

• Manages research and qualifies prospective business opportunities in assigned market segments and actively solicits convention and group business in an effort to produce sales leads and definite bookings for hotel / motel properties, and other facilities
• Conducts sales calls and meetings with current and prospective clients
• Serves as liaison between client and facilities
• Identifies the sales materials needed for promotional pieces and programs
• Establishes and maintains effective business relationships with representatives of Omaha area hotels / motels and facilities
• Meets with organization executives, committees and planners to assist as necessary in the selection of Omaha as a meeting destination
• Assists and escorts clients on familiarization trips and site inspections
• Manages bid process Facilitates meetings between clients and Omaha Convention and Visitors Bureau (OCVB) partners
• Attends events and community activities as assigned
• Participates in industry tradeshows and schedules and conducts sales trips
• Maintains and ensures timely input in OCVBs customer relationship management (CRM) system
• Generates a predetermined number of lead and definite guestroom nights for hotels / motels and facilities in Omaha
• Compiles monthly sales report
• Maintains regular job attendance in accordance with a schedule established for the position by the supervisor
• Performs other related duties as assigned or as the situation dictates within the scope of this classification

Conditions of Employment : Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work.

The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment.

Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment.

If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment.

Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination.

Reasonable Accommodation : The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing [email protected].

For a complete description of this job classification, visit hr.cityofomaha.org

Contact Points :

City of Omaha Human Resources Department

1819 Farnam St, Suite 506

Omaha, NE 68183

Phone : (402) 444-5300

Fax : (402) 444-5314

Website : hr.cityofomaha.org

Email : [email protected]