A company is looking for a Program Manager, Customer Operations.Key Responsibilities : Collaborate with leadership to run at risk program and boost customer engagementImplement strategies for monitoring customer health and intervening proactivelyDrive customer success initiatives through cross-functional collaborationQualifications : Bachelor's degree in Business Administration, Marketing, or related field;
MBA preferred5-7 years of experience in customer operations, program management, or similar rolesStrong analytical abilities and experience managing cross-functional projectsPassion for customer success and familiarity with CRM systemsPreferred experience in SaaS or technology sector, and project management certification
Program Manager Customer Success Operations
A company is looking for a Program Manager for Customer Success Operations. ...
Operations Program Manager, Quality Control
Work with product operations, customer operations, engineering, and other quality operations teams to execute on delivering SLAs for high-priority pilots. As a Program Manager (PgM) for Quality Control, you will cultivate a highly calibrated workforce of quality control specialists who inspect and v...
Operations Program Manager
A company is looking for an Operations Program Manager. Key Responsibilities:Partner and provide strategic support to TA senior leadershipBuild collaborative partnerships across the TA organizationEnsure diversity, equity, and inclusion is integrated into processes and proceduresRequired Qualificati...
Customer Operations Manager
Strategically aligned with top accounts to ensure customer issues are being resolved promptly. ...
Program Operations Manager Marketing Operations
A company is looking for a Program Operations Manager - Corporate Marketing (Contract) in the United States (Remote). ...
Manager, Compliance Program Operations
The Manager, Compliance Program Operations is responsible for managing and enhancing key operational Compliance programs including but not limited to training, communications, policies and procedures, conflicts of interest and exclusion screening, and providing responsive guidance to compliance and ...
Program Manager Marketing Operations
Program Manager Marketing Operations. The Program Manager, Marketing Operations will be responsible for the workflow and trafficking of projects across the Marketing Department. Marketing and Communications Operations. Certified Project Manager Preferred. ...
Sr. Program Manager, Operational Goals & Incentivization, AWS Support Business Operations
We are looking for a talented Senior Program Manager to join the AWS Support Business Strategy, Analytics and Data Science team to lead the global goal setting framework for Support Engineering and Customer service Organization. AWS Sales, Marketing, and Global Services (SMGS) is responsible for dri...
Manager, Compliance Program Operations
The Manager, Compliance Program Operations is responsible for managing and enhancing key operational Compliance programs including but not limited to training, communications, policies and procedures, conflicts of interest and exclusion screening, and providing responsive guidance to compliance and ...
Operations Program Manager, Quality Control
Work with product operations, customer operations, engineering, and other quality operations teams to execute on delivering SLAs for high-priority pilots. Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their ...