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VALUE STREAM SPECIALIST II

VALUE STREAM SPECIALIST II

Acme IndustriesElk Grove Village, IL, US
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Job Description

Job Description

Do you have experience with order processing, purchasing, planning and customer support? Join us in a career in the manufacturing world serving industries in Aerospace & Defense, Energy, Mining, and Transportation.

  • There is NO waiting period for benefits

We offer Medical, Dental, Vision, HSA, Flexible Spending, Life Insurance, Short- and Long-Term Disability from Day 1!

The Position :

At Acme Industries, we are committed to delivering exceptional service through streamlined supply chain operations. This role is designed to serve as a single point of contact for our customers by integrating key supply chain functions, including material planning, customer service, purchasing, and supplier development, into one dynamic position. The purpose of this role is to drive customer satisfaction and operational efficiency by leading forecasting collaboration, managing order fulfillment, coordinating procurement activities, and overseeing production planning. This position also plays a critical role in supply chain performance management through scorecard oversight and continuous improvement initiatives. As a growth-focused role, it offers a strong foundation for individuals aspiring to advance into leadership within Acme's supply chain organization.

Job duties :

  • Responsible for owning the customer relationship from contract review through shipping with a handful of customers.
  • Makes the best use of ACME resources with effective utilization of production capacity and supplier capabilities while strategically utilizing inventory.
  • Responsible for the integrity and maintenance of master data within the ERP system.
  • Responsible for coordinating and ensuring customer communication (sometimes through others) on issues and complaints.
  • Responsible for material throughout the supply chain (during all steps of the process) to ensure on-time, accurate delivery.
  • Participates in the process of maintaining effective vendor relationships for raw materials and services to support customers
  • Recognizes constraints of meeting customer needs and plans accordingly to maximize customer service and meet shipping goals. Ensure that customer expectations and requirements are met; resolve conflicts concerning material.
  • Enter customer purchase and change orders into the ERP.
  • Review and confirm all customer orders for accuracy and Acme's ability to meet requested dates (contract review).
  • Communicate with and for customers when necessary to advise shipment delays and / or information necessary to process.
  • Answer customer questions and coordinate the flow of information between the customer and appropriate Acme staff.
  • Lead the process of maintaining and monitoring Electronic Data Interchange for established customers.
  • Expedite customer orders through manufacturing.
  • Own the process of supplier development, including scorecard management and occasional travel to develop and improve supplier performance and relationships.
  • Drives the process of ERP usage and continuous improvement, including but not limited to scheduling, workorder management, material movement, inventory performance, parameter optimization, etc.
  • Performs other related duties as required.

    • The Right Person / What we need from you :

  • Associate or bachelor's degree in business, engineering, operations management, or supply chain or the equivalent of a combination of education and experience in purchasing, planning, and / or customer service.
  • A robust mix of ERP planning, purchasing, and customer service experience in a durable goods manufacturing organization is preferred.
  • Previous experience with complex forgings and castings, as well as AS9100 subcontracting, is preferable.
  • Ability to solve practical problems and deal with a variety of changing situations under stress.
  • Strong interpersonal skills requiring the ability to resolve conflicting interests and obtain cooperation without direct authority.
  • Must have excellent verbal and written communication skills (English).
  • Must possess solid analytical skills in forecasting and anticipating production needs and capabilities.
  • Computer literacy in ERP and MS Office applications.
  • The preferred candidate possesses a CSCP or CPIM designation and has working knowledge of Aptean Made2Manage ERP

    • What you get from us :

  • We offer immediate health benefits (1st Day of Employment) : medical, dental and vision insurance
  • FREE short-term and long-term disability and life insurance starting from 1st day of employment
  • Hire on Bonus
  • 401k with company match
  • Paid vacation, sick time, and holidays
  • Employee assistance program
  • Tuition assistance
  • Gain sharing bonuses
  • Clean and safe manufacturing facility
  • Weekly paychecks
  • 10% 2nd Shift differential (in addition to hourly rate)
  • Quarterly Food / Treats (Food Truck, Ice Cream, etc.)

    • All About Acme :

    Acme Industries is an ISO 9001 : 2015 and AS9100 D certified successful manufacturing / machining organization working with top-notch OEM's. In business since 1948 and serving markets such as transportation, aerospace, defense, mining, and energy. Our customers choose Acme Industries to act as their manufacturing partner because of our superior ability to optimize supply chain and technical support for machined parts, assemblies, and components. Acme's team of experts works with every customer to develop creative solutions for their particular manufacturing challenge.

    We love to see our employees' smiles. Whether it is from our fun employee giveaways, raffles, company treats, special holiday treats or the rewarding feeling of participating in our philanthropy projects. Acme wants you to enjoy your job here and feel appreciated. Come be a part of our awesome team!

    Acme Industries is a great place to work; our preferred method is to complete an application on our website : www.acmeind.com / careers /

    Job Posted by ApplicantPro

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