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Fire Dept. Quality and Clinical Coordinator (Business Professional III)

Fire Dept. Quality and Clinical Coordinator (Business Professional III)

ScgovSarasota, FL, US
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Quality And Clinical Coordinator

Join a nationally recognized and continuously growing Fire Department where innovation, professional development, and community impact are at the forefront. The Sarasota County Fire Department is expanding and has added another Quality and Clinical Coordinator to the EMS Team, who will be responsible for overseeing Emergency Medical Services (EMS) clinical quality assurance, both operationally and administratively. This position ensures that Sarasota County Fire Department consistently meets organizational, regulatory, and evidence-based standards, while fostering collaboration with hospitals, the Department of Health, and neighboring EMS agencies to enhance clinical care and patient outcomes.

This role offers an excellent work-life balance, competitive benefits, and opportunities for career advancement in a department renowned for its commitment to growth and innovation. In addition, you will manage partnerships related to billing, procurement, contracts, and financial oversight in coordination with the Office of Financial Management. Make a difference in your community while building a rewarding career; apply today!

In this role, you will support the Fire Department by overseeing EMS quality improvement programs, patient care documentation, and regulatory compliance. This role manages operational and administrative responsibilities, including data analysis, program development, billing oversight, and community education, to ensure high-quality, safe, and effective emergency medical services. Examples of job responsibilities include :

  • Support Fire Department leadership and the Medical Director in quality improvement, peer review, and EMS projects.
  • Review paramedic patient care reports for alignment with protocols, policies, and directives.
  • Develop and manage quality improvement and mobile integrated health programs to enhance service quality, safety, and compliance.
  • Document and report quality-related issues identified internally or externally.
  • Oversee outcome data collection for high-risk patient populations transported by SCFD EMS.

On occasion, the Chief of EMS may assign the following :

  • Manage electronic patient care reporting software, including data extraction, analysis, and troubleshooting.
  • Monitor adherence to clinical protocols, policies, and directives through patient care report review.
  • Organize QI cases for monthly EMS meetings while maintaining HIPAA compliance.
  • Collaborate with EMS staff to ensure accurate and complete patient care documentation.
  • Engage with the community and healthcare partners through education programs, presentations, and committee liaison work.
  • Establish and oversee Quality Improvement measures in collaboration with EMS billing.
  • Manage ambulance billing compliance with Medicare, Medicaid, and private insurers while ensuring HIPAA confidentiality.
  • Coordinate MCO / PEMT programs with internal and external stakeholders.
  • Assist the EMS Chief with departmental contracts, vendor management, procurement, and budget activities.
  • Provide timely data and reports to internal and external agencies as needed.
  • Work Hours :

  • Full-time, 40 hours per week.
  • Typical Schedule : Monday - Friday, 8 : 00 a.m. to 5 : 00 p.m. (no weekends!)
  • As a reminder, all county employees are considered essential and must be prepared to protect and support the community and its citizens. Each employee, without exception, will have a duty assignment and be required to work during a disaster or declared emergency.

    To be considered for this role, you must have the following :

  • Bachelor's degree from an accredited college or university in Public Administration, Business, Finance, Planning, Health Science, Health Services, Emergency Medical Services, nursing, or other job-related field with three (3) years of professional job-related experience.
  • OR : Master's degree preferred and can count for one (1) year of experience.
  • OR : Seven (7) years of professional job-related experience in the management of technical projects / programs and strategic planning may substitute for the required education, at management's discretion.
  • The ideal candidate has the following knowledge, skills, and / or abilities :

  • Experience with State or Federal quality award programs and / or prior EMS or emergency department work.
  • Current Florida RN or Paramedic license with BLS and ACLS certification.
  • Strong knowledge of federal, state, and local regulations, County operations, program development, and data collection / analysis.
  • Excellent verbal and written communication, problem-solving, independent work skills, and ability to build effective working relationships.
  • Proficiency in Microsoft Office and EMS patient care reporting software, including data extraction and analysis.
  • Subject to Passing Substance Screening : This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment for a period of five years.

    Physical Demands : Employees in this role must occasionally lift and / or move up to 10 lbs.

    CJIS Clearance : The successful candidate will be subject to an extensive background check(s) as part of the hiring process.

    Starting Pay Range : $61,734.40 - $70,000.00

    Our interview process could include phone interview(s), Microsoft Teams video interview(s), and / or in-person interview(s). If you are selected to join our team, please click on this link to review the Required First Day Documents. You will need to present the following items on your first day :

  • I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options : https : / / www.uscis.gov / i-9-central / form-i-9-acceptable-documents
  • If your position requires a Florida Driver's License, this must be one of your documents.
  • U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation.
  • Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! Choose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!

    For more information about employee benefits, please click this link or visit SCGov.net for additional information.

    Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.

    Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)

    Sarasota County Many Voices, One Team.

    We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.

    Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service internally and externally.

    A job applicant with a disability who requires reasonable accommodation to participate in the application / selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

    Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords : ADA Compliance).

    Sarasota County Government is a Tobacco-Free / Drug-Free Workplace.

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    Quality Coordinator • Sarasota, FL, US

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