Position Summary
Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.
Primary Position Responsibilities
- Rev Cycle, Insurance Eligibility and Payments
- Registration and Checkout
- Scheduling
- Electronic Health Record
- General Office Duties
Work Contact Group (Internal / External)
HMC Employees, Providers, Patients & Families, Visitors, Vendors / Representatives
Reporting Relationships
- Reports to (position) :
- Office / Practice Manager, Front Office Coordinator and / or Supervisor, Practice Director, Operations Manager
- Supervises (position(s) :
- None
Qualifications
- Minimum Education :
- Required :
- High School Diploma or Equivalent
- Preferred :
- None
Minimum Years of Experience (Amount, Type and Variation) :
- Required :
- None
- Preferred :
- 1-3 years experience in a Medical Office
License, Registry or Certification :
- Required :
- None
- Preferred :
- None
Knowledge, Skills and / or Abilities :
- Required :
- Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette
- Preferred :
- Knowledge of general office equipment
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