Dynamics CRM Senior Software Engineer

About this role :

Wells Fargo is seeking an experienced and highly skilled Senior Software Engineer to join our CRM team. In this role, you will be responsible for designing, developing, and implementing CRM solutions that enhance our customer relationships and improve business processes.

You will work closely with cross-functional teams to ensure the CRM platform meets the organization's needs while delivering high-quality solutions.

In this role, you will :

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Design and Development : Lead the design, development, and customization of CRM solutions using platforms such as Salesforce, Microsoft Dynamics, or similar CRM technologies.
• Integration : Develop and manage integrations between the CRM system and other enterprise applications, ensuring data consistency and reliability.
• Customization : Customize CRM workflows, reports, dashboards, and user interfaces to meet business requirements.
• Technical Leadership : Provide technical guidance and mentorship to junior developers, ensuring best practices in coding, testing, and deployment.
• Collaboration : Work closely with business analysts, product owners, and stakeholders to gather and analyze requirements, translating them into technical specifications.
• Performance Optimization : Monitor and optimize CRM system performance, ensuring scalability and efficiency.
• Documentation : Maintain comprehensive documentation of system designs, configurations, and codebase to support ongoing maintenance and future development.
• Quality Assurance : Conduct code reviews, unit testing, and debugging to ensure the delivery of high-quality software solutions.
• Support and Maintenance : Provide ongoing support for the CRM system, troubleshooting issues, and implementing enhancements as needed.

Required Qualifications :

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
• Proven experience with CRM platforms - Microsoft Dynamics
• Strong understanding of CRM processes, including customer service, sales, and marketing

Desired Qualifications :

• Proficiency in CRM development languages and tools
• Experience with RESTful APIs, and other integration technologies
• Familiarity with cloud platforms like Azure or PCF
• Strong understanding of DevSecOps practices, including CI / CD pipelines
• Experience with .NET, API, messaging and microservices integration

Job Expectations :

• Ability to travel up to 10% of the time
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting End Date : 17 Sep 2024

17 Sep 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.